Junk Masters

The service was great but the truck was much smaller than expected. The truck looked much bigger on the website. To pricey for the volumn of junk removed. Also took longer than expected as only one person was sent to do the job. I would not use this company again

After reading the other reviews, I'm wondering if this is the same company. I called them after 8pm, they picked up my junk at 9am in the morning without me being there. They neatly cleaned everything up and called 6 hours later for payment. All 3 employees were super polite.

run! I paid for their promotion price to remove my junk. I was told I must book online. I did, using their available slots. Final screen said they will call me back. Never did. (I got call display and work on my phone, call waiting, vm all that good stuff.) They did not call for past 2 days and I scheduled for this morning online. So I called them - it says their phone is not in service! There is no other phone nationwide provided for them on their web site. I paid for the service upfront and never even got a call back. Judging by other reports here this is the standard operating procedure for them. Run!

Purchased some WAGJAG coupons for junk removal, scheduled dates and times on JunkMasters web site for pickups, no one ever showed up, I left many messages for the National Account Manager, never received the courtesy of a callback. Totally disappointing experience, unprofessional, unreliable, don't waste your time with these guys, you can hardly do worse. I called another Junk removal company, they came within a few hours and removed all our Junk in a timely and professional manner.

I bought a voucher for a Junk Masters removal and booked 3 weeks in advance for the service. They called 10 minutes before the end of the time block, showed up an hour later and couldn't do the job. They were meant to come the next day and never called or came by and when I tried to reschedule - once again they didn't show up or call. When I finally was able to get in touch they told me there were new business practices in place and to get refund for the voucher. They have been uncommunicative, unprofessional and I would tell anyone to run (with your junk) in the other direction.