Monday I noticed an urgent situation with my very old gas furnace and called Air Quality Dunrite. Within hours the issue was carefully diagnosed by a technician who fully explained to me what had happened and why a furnace replacement was urgent and mandatory for the safety of my home.
The replacement furnace was installed within 48 hours - this expertly done and the installers were courteous, and explained every step of the process and insured all was in perfect working order before leaving. New sheet metal work was required and this was perfectly crafted. Every scrap of garbage was collected and disposed of and during the removal of the old and installation of the new, all floors in my house were carefully protected. As a follow up the day after two technicians came by to double check the installation. Furrher to this the general manager of the company also inspected the installation, reviewed the intracacies of how the new furnace works and answered many other questions I had. I would rate the overall service by every individual as excellent. An awesome rating goes to general manager Marcello
Petricca who was extremely helpful in advising me on how the new furnace operates and ensuring the work was done correctly.
- Company Response
Hello Cheryl and thank you for your kind words. I am glad that your experience was what we want for all our customers. We appreciate your continued support and we look forward to serving you in the future.
All the best to you from the team at Air Quality Dunrite!