Doktor Handyman

Bathroom Renovation
Toronto ON M2N 4B6
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HomeStars  >  Handyman Services in Toronto  >  Doktor Handyman  >  Are all of these reviews fake?
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Are all of these reviews fake?

This is my first negative review for any service EVER. I can't believe the reviews on this site. Seriously. I after my experience with this guy I have to assume all of these reviews are written using fake accounts.

We had a mold problem that required partial demolition of our kitchen. I hired KC to help me put the kitchen back together and install a base cabinet for my kitchen sink, reinstall the sink/counter-top/dishwasher and fix some tiles on our back-splash.

I was quoted that the job would take less than a day to do. 11 days later and I'm left with the "quality craftsmanship" you can see in the attached picture. Isn't it beautiful??

We tried to be as patient as we could with KC, but time and time again he let us down. I can't count how many times he showed up late, or didn't even show up at all. Neglecting to even call us. Each time he came out to the house he promised it would be the last time, yet each time he found a way to stretch the labour even further and tell us he'd have to come back again. We had no choice but to fire him. After firing him our $800 quote mysteriously turned into an $1800 bill along with a series of threatening text messages.

He measured the cabinet wrong, I told him it was too large that I had bought the wrong one, but he said I was wrong and that I should trust him because he has 36 years of experience. Sure enough when it came time to put on the doors it was obvious the cabinet was too large. We spoke about a solution but the one provided was horrible and we simply had enough of the disappointments.

Please don't make the same mistake I did. Find someone else who to do what you need.

Approximate cost of services:
$1,800.00
3 of 3 people found this review helpful.
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Company Response

When you don't want to communicate, when you bombard me with me with texts at 3:30 in the morning knowing I've 4 very young children, when you refuse to talk, how could I possibly say anything that would satisfy you.
By Wednesday night that 95% of your project was complete, everything was great and you were very happy, but come Friday night, all hell breaks loose because you knew it's time to pay, suddenly we then become awful and bad, and you just happen to be the victim here!!!!!
Did I not say to you, as I say to all our other clients, that we will not leave until you are fully satisfied !!! I told you that it still requires stain and door adjustment but you shut the door on us, and were looking for an excuse NOT to pay your bill, yet, you have the audacity to leave this kind of remark on Homestars?
Shame on you Matt, have some decency and say the truth about what your real intentions were from the beginning.
Thank goodness our record speaks for itself.
Thank you!
Doktor Handyman
416-722-9550