I was extremely pleased with the quality of RJS's work (Peter, Phil and crew) and their customer service (Charles). Attention to detail -- countertop seams were perfectly lined up, countertop perfectly level and aligned. Because our existing cabinets were not level, they had to do quite a bit of work to make them so, which resulted in some cabinet doors looking crooked. When I complained, they came back to fix this for me. One person accidentally dropped a heavy object which dinged our floor, and immediately accepted responsibility and offered to pay for it. I was very impressed with everyone's honesty, timeliness, and staying within the budget they gave me in the estimate. Also, imagine, contractors that actually come within the 1-hour time slot they give you! A+ work.