We had a big move in Richmond in August 2019 and James came over to provide a realistic estimate. We had insisted on a clean one-trip move and, thus, provided with two trucks and 4 great guys: Shaun, Gavin, Mike, and Rory. We just had so much stuff and the guys were working hard and steady the entire day. James had given us a heads up on a potentially challenging furniture piece that would be problematic to move, and it was just that – it was heavy and dangerous to move (though the guys tried) but finally had to be dis-assembled. We recognized the re-assembly would not be quite the same, however, they did a fine job! We're glad we were given the heads up on it. The guys also understood the toxic neighborhood we were moving out from and respected our wish that they not speak to anyone. However, one of the neighbors came into our house and climbed upstairs uninvited while we were not around. The guys politely ushered her back out on our behalf recognizing the intrusion and making it clear that she was trespassing. Very much appreciated! Overall, a great crew and we would have no hesitation in recommending Rainforest Moving.