After multiple calls back and forth, emails, etc. I finally was able to book an appointment for my final energy audit. Incredibly frustrating! You need to invest in more operators or better still an online appointment booking system.
On the positive side Joseph the auditor was great. Friendly and very professional.
Joe Hellenbrand was out this week, and I'd use his services again in a heartbeat. Joe has helped my wife and I to identify where we can make our house more energy efficient, and he's assisted with the Enbridge and Greener Homes rebates from start to finish.
If you're considering making energy efficiency upgrades to your house, I recommend that you reach out to Joe and HIG to help you with your energy audits. You can reach joe at email@example.com
The people at The Home Inspectors Group were very helpful in ensuring I understood the government rebates available and the process that was required. They were able to schedule my pre and post audits quickly so that I could schedule my heat pumps installation asap. Charles, who conducted the home audit was very friendly and helpful in recommending the best plan of action to improve my home energy rating. Thanks so much Yanique, Daden, Susan, Samantha and Charles.
The advisor came to my home to do Pre and Post assessment. We did as he suggested. After he finished post assessment, he said "everything is fine". But I didn't get the refund from the government for the Air Ceiling improvement. Very disappointment. Not satisfied with the service.
I would recommend this company for anyone looking to complete an energy audit for the Greener Homes Grant. The inspection itself did not take long and was very thorough. Terry was extremely knowledgeable and answered all my questions about the process and potential renovations.
Excellent company to deal with. Full marks for Customer Service-all around. Thorough, tidy, personable. Joe was particularly great. Appointments were in a timely manner, follow up the same. I would highly recommend this company.
I was very grateful to have the assistance of Yanique and Daden to help me with the process. Yanique has returned several calls to me when I needed assistance.
Thank you Yanique and Daden for all your patience and support which was truly appreciated.
I WOULD LIKE TO HAVE WINTERPROOFING PROGRAM FOR MY ATTC, THE INSPECTOR COME TO CHECK, HE DIDN'T GO UP THE ATTC.
We would like gather more information from you so that we can resolve this issue. Please get in touch with us at firstname.lastname@example.org and we can assist you.
The Home Inspectors Group
We are a Registered Service Organization with Natural Resources Canada.
We help Homeowners, Utilities and business owners achieve their energy savings goals.