I was referred to Sternak Home Improvement by our designer. Turned out to be an excellent choice. Ted was right on time ( in fact a little early ) for our first meeting which was a good indicator of things to come. The quote was provided in a clear concise manner and from a pricing perspective was what I considered to be fair and reasonable given others I had received.
Ted and his son Lucas were very easy to deal with, through out the process which lasted 4-5 weeks they ensured I was engaged in decision making and took my requests/suggestions willingly. Would act on them or recommend alternatives leading to a final product that exceeded our expectations.
There were a few changes that required additional material costs but the labour rate never changed. I fully expected and even offered to compensate Ted for this extra work but he only said he would consider at the end of the job. No change was made!! Ted was even able to use some materials I had available to avoid the need to purchase. I felt he was fair and actually looking out for our interests.
There is no way to do a clean reno of this size but they were as careful as they could be during demolition and always used runners to protect our hard wood floors. End of day clean up was performed as best possible. One thing I would suggest is the use of plastic sheeting to seal off other rooms where possible.
I will certainly be calling Sternak Improvements for our next project.