Still waiting on completion of a job I already paid for 1 year ago.
After saying I needed 3 sump pumps for my basement, they only bothered to hook up two. Ivan from Grate Drain left my basement with a hole in the slab for 4 months. After 4 MONTHS of begging and pleading, they finally came to 'finish', and while they did fill in the stinking hole, the third pump is STILL not connected or wired and they left an unholy mess to boot. No response to my texts or calls or emails for months now.
Ivan was also contracted to insulate the pump room. That didn't happen either so my finished basement is unuseable in winter. 1/3 of my house is uninhabitable for 3/5ths of the year.