I called AquaDry Technologies to obtain a quote to repair a leaking crack that ran from bottom to top of my basement concrete wall. Mark was very congenial and committed to visiting my home for an inspection and an on the spot repair if desired. He arrived as scheduled, showed videos describing the repair process, explained the associated warranty, gave a company history, and answered all of my questions. Afterwards, he provided a written quote for the required repairs which was in line with other quotes received. I decided to have him do the job based on his approach and the very positive reviews provided on HomeStars; he began repairs immediately and was completed in under 3 hours.
During the repairs, Mark was open to additional questions and my taking pictures of the sealing process. He was clean and tidy – he removed his boots upon entering my house & used newspaper to catch debris created during the job. The work area was as clean after he finished as it was before. All work was done per videos viewed earlier. Within minutes of packing up his tools and materials I was presented with a Warranty Certificated and shortly afterward, an electronic invoice arrived indicating the bill was paid.
I would most definitely recommend AquaDry Technologies (and have done so) and should I need further repairs, I will hire them again.
- Company Response
Hi John. Hope you're doing well. Thank you very much for taking the time to leave me this wonderful review. I'm very happy to hear how satisfied you are with my work. Even though at times you may of thought asking me all the questions was a bother, it was not. I welcome it. It was also nice to have the company while working. Take care and I hope you have a great summer. If it ever gets here. Thanks again Mark