The customer service agent to help me for my alarm upgrade, Jennifer Manguma, was extremely courteous and professional, all the while meeting everyone of my single needs. She made me feel like a valued customer, and rewarded me for my 14 years of loyalty by offering me a free upgrade to the latest alarm system.
She took the time to explain everything to me, set up the appointment for the free installation, and even took the time to call me back when I needed a few minutes to tend to my daughter.
Great company, great service by Jennifer in particular. Thank you!
- Approximate cost of services:
- $27.00
- Company Response
Hello,
Thank you so much for taking the time recognize Jennifer's great work.We are greatly appreciate your loyalty, and look forward to continue to provide you with great service and the security solutions your home needs.
Have a nice day!
Jesi