Home Depot Installation Services

Formerly Home Depot Installation Services Operated By Peak Installations
Roofing
Calgary AB T2Y 3M9
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Roofing
Home Depot Installation Services
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81%

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Reviews for Home Depot Installation Services

Average customer rating:
9 10 (675 reviews)

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Burnaby homeowner
Burnaby homeowner
0 reviews Burnaby, BC
0/10

Bathroom vanity installation

We were assured that the installers were coming, by text, phone and email. They did this 4 times, and 4 times they did not show up. This caused us great inconvenience over a 2 month period. We gave up and got a refund for the bathroom vanity we purchased from Home Depot.

Approximate cost of services:
$1,500.00
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Corbin in Vancouver
Corbin in Vancouver
0 reviews Vancouver, BC
0/10

Roof Leaks

Roof was installed in 2016. Noticed leaks in Spring 2021. No one at home depot could find the warranty information in 2021.
Conveniently, the roof contract was found in in 2022, after the labour warranty expired.

"Also, Peak informed me that unfortunately the parts warranty is not transferable and stays with the Curtis"

This means that the warranty wouldn't transfer after the sale of the house. Don't contract with home depot. It's full of people that don't care because it's such a big company.

Approximate cost of services:
$15,000.00
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Private User
Private User
Private User reviews Calgary, AB
0/10

Hail Damage repair to roof

No repair, no inspection and no communication against my insurance claim. It's been six months and they did not provide any single detail about the project.
They never picked phone or call back.

Approximate cost of services:
$1,000.00
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sd in Sutton
sd in Sutton
0 reviews Georgina, ON
1/10

Window Installation

I contacted Home Depot online for a bathroom window installation. I wanted a frosted window because the window would be in the shower/bathtub in a residential home. It
had to be COMPLETELY PRIVATE.

The sales rep said they could not provide a frosted window but they could give me a TOTALLY PRIVATE window. He guaranteed that no one could see anything unless they put their nose on the window, and then it still wouldn't be clear.

The moment the installation was finished I was shocked. I was 12 feet away and could see their employee through the window (he was outside) - shapes, colours, objects. I immediately sent them a photo.

After many phone calls and emails PEAK INSTALLATIONS would not do anything about the window. They said they installed the window I ordered. I told them I ordered it because their salesman guaranteed it was private. I pointed out that since the salesman said they could not give me a frosted window he should also have told me they could not give me a totally private window. I was misled.

In the end, the regional supervisor said, "in good faith they would give me a $30 credit to my bill or a $30 Home Depot gift certificate". I did not think that was fair exchange for not delivering what was promised. In the end, I did not receive a credit or a gift certificate.

Approximate cost of services:
$1,350.00
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HARSHAD in Toronto
HARSHAD in Toronto
0 reviews Toronto, ON
0/10

Front door $6000.00

The installation completed by peak installation. ten months and inside frame is falling apart and the door is leaking at the bottom.we called Home depot on North Queen no one answers the phone when we went personally no one seems to know what to do. they sent a tech at wrong address . now we have to deal with peak installation who do not work with home depot any more. just getting a holy run around. even though we have extended warranty.

Approximate cost of services:
$6,000.00
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Henry
Henry
3 reviews Markham, ON
0/10

Disappointing Service and Warranty

HomeDepot Peak Installations installed 10 windows at upper level in March 2018.
Last year in early spring, we found there was leaking water from the frame of a picture window. The water was melt from the ice build-up around the jam. The installer didn't seal the window properly. I didn't claim it but I should.
This year about three weeks ago we found there is a long crack on the middle glass of a fixed wing of a sliding window. The window has been closed for months. We didn't pouch or touch it too. I think it might be caused by weather and maybe also the sealing. So I contacted Peak Installations. The labor warranty is only one year so I guess I am okay. However they told the window is limited lifetime warranty so this crack is not coved at all. This is absolutely non-sense to me. They didn't come and investigate the problem and already determined this is not a quality issue. Peak told me to buy some sealer in homedepot and seal the crack by myself. But, the crack is on the module glass of triple-glass. How can I reach it? So disappointed with such a giant company. Bad quality
and service.

Approximate cost of services:
$18,000.00
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judy in Toronto
judy in Toronto
2 reviews Oshawa, ON
0/10

Window installation

Ordered the windows in July they didn’t arrive till September. The guys came from London, arrived at 10 left at two. They did a terrible job ,crushed a screen, left a huge mess. Caulking job was sloppy, they left the stickers on all the windows. I’m still waiting in November to have this job fixed, they have cancelled three times. And I still don’t have a firm date from them. Avoid Home Depot in Windsor Ontario if you’re looking to get windows. No help from the store whatsoever.

Approximate cost of services:
$19,000.00
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Private User
Private User
Private User reviews Calgary, AB
10/10

Excellent service and installation

We had a new back door installed by Peak Installations/ Home Depot. The co-ordinator (Danielle) was very helpful working around our tight schedules to get the installation done.

The door is better than we expected! The installation guys were courteous, and did a timely and thorough job.

Overall, very nice people to work with and a great job!

Approximate cost of services:
$8,000.00
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Craig in London
Craig in London
0 reviews London, ON
10/10

Patio Door Installation - Craig Tecumseh Ontario

I had what I through would be a tough job installing a new patio door...but the team that arrived at my house were professional and completed the job, making it look easy. The results were fantastic. Everyone who comes by can't believe how the door adds so much natural light to our living space.

Approximate cost of services:
$1,200.00
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Bob Colak in Windsor
Bob Colak in Windsor
1 review Windsor, ON
10/10

New door

We purchased a new door from Home Depot. The salesman came to our house and we picked out a double door from the catalogue. Correspondence through the Project Manager was excellent! The installer arrived within the schedule time. The installation was done superbly! Overall, it was a wonderful experience.

Approximate cost of services:
$5,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Depot Installation Services

Canadians Trust The Home Depot for Quality Installation Services! Always Quality Work: -Every installer who works for you is experienced, highly skilled, licensed (as required), insured and reference checked. You can be confident that you're getting quality workmanship. Reliable and Worry-Free: -Our installers are committed professionals, backed by a name ...
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