Reliance Home Comfort

Formerly Canada Furnace
Heating & Air Conditioning
Maple Ridge BC V2X 9J8
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Reliance Home Comfort

Average customer rating:
8.9 10 (118 reviews)

Sort by

Private User
Private User
Private User reviews Vancouver, BC
8/10

Hot water heater Replacement

Called some companies to get quotes and ask about the Fortis Rebate. Canada Furnace representative gave clearest detail of pricing and the Rebate Program. Offered an additional $50. deduction because her records showed we had recently purchased a furnace from Canada Furnace. I appreciate the up front policy .

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hi there, thank you so much for taking the time to write this review. I am so happy to hear you had a great experience with us and choose us for your water heater replacement. Kind regards, Ryan - Operations Manager

Scott H in Richmond
Scott H in Richmond
4 reviews Vancouver, BC
10/10

New furnace and hot water tank

I had them come in and replaced my 40 yo furnace with a nice new one, rotated the placement, install a new gas hot water tank and lined the chimney. The guys arrived on time, were one of the cleaner workers I've had come in to my house, and stayed until I was happy with their the job. Their communication was good and they asked me how I'd like things run instead of just doing whatever would get them done quickest. I would recommend Canada Furnace to anyone that asks.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Scott, Thank you so much for your great review. I really appreciate you sharing your experience with us. I am very happy to hear that you had a great experience and i will make sure that the installers read this. Kind regards, Ryan - Operations Manager

Dave  in Vancouver
Dave in Vancouver
1 review Vancouver, BC
10/10

New Combi-boiler

Canada Furnace did a great job installing our Navien new combi-boiler. From first meeting with Steve who was fantastic in reviewing our options and finding the right one for us, to the great install team with Robin, Gary and Kyle.
The entire process including contact from Jordan in their office was a very positive experience.
I will be using Canada Furnace for my future home needs and certainly recommending them to family and friends.
Thanks for your honest, reliable hard work and service.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

HI Dave, Thank you so much for the wonderful review. Its so great to hear your feedback and i will make sure that everyone mentioned reads the review. We very much look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Mark in Delta, British Columbia Canada V4C
Mark in Delta, British Columbia Canada V4C
3 reviews Maple Ridge, BC
10/10

Natural Gas Furnace Replacement

Canada Furnace did a great job in supplying and installing a new furnace in our approximately 35 year old home. Process was smooth from start to finish. Installation was completed in a half day with minimum disruption. Thanks to Alec in sales for the information and recommendations for replacement furnace, the technicians Kyle and Brent , arrived as scheduled and efficiently performed the install and to Sherri in scheduling/administration who was a pleasure to deal with.
All in all a good experience. Have not yet had the need to put the new furnace through its paces but look forward to that in the upcoming months.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Hi Mark, thank you so much for your wonderful feedback and review. I am so happy to hear that the process from begging to end was a smooth and happy one, i will make sure that all the staff you mentioned get to read this as it will make their day. We really look forward to working with you in the future and don't forget to give us a call after the first year for your free maintenance that's included in the installation. Kind regards, Ryan - Operations Manager

Randy in Coquitlam
Randy in Coquitlam
2 reviews , ON
10/10

Boiler Replacement and AC

Chose Canada Furnace after reading the reviews on this website really glad we did. They replaced our boiler a year ago and did a fantastic job. We called them again earlier this month to get air conditioning installed and they finished the work just over a week ago and then we had an issue with two of the wall mounted units and I called them Saturday morning and they showed up and fixed the problem an hour later. Terrific customer service couldn't be happier and wouldn't hesitate to recommend them.

Approximate cost of services:
$15,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Randy, thank you so much for your wonderful feedback. We are so happy to hear from such great customers. I love hearing that people appreciate good customer service. We look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Rob A in New Westminster
Rob A in New Westminster
6 reviews New Westminster, BC
10/10

Air conditioner - New West - Superior Service!

Superior service from this company. I started with web research, just like you are doing now. Sent them an email on early Saturday morning, and was contacted promptly to arrange the consultation later in the day. Alec showed up on time, and 45 minutes later basic unit was recommended and selected for my needs. As luck would have it, they could install 2 days later, which was Monday. Kyle and David showed up 3 minutes early, and 6 hours later, my house has started to cool down. I teased Kyle, that while he arrived 3 minutes early, it was 24 years late for me. I should have done this a long time ago. As you research, you will find prices are comparable, so it is the service that makes a difference. This company provides that, in spades. The contract comes with first annual servicing for free. I will be using them for all my future needs. Rob A

Approximate cost of services:
$5,402.00
Was this review helpful?
Company Response

Thank you so much for your amazing review Rob, I will make sure that I let Kyle and David know about your awesome feedback. I am so happy to hear that you experienced our great customer service, we really work hard to excel at this. Once again thank you so much for taking the time to write this and we really look forward to working for you in the future. Kind regards, Ryan - Operations Manager

Rob in Langley
Rob in Langley
1 review Langley, BC
10/10

Excellent HVAC Install and Service

2009 - Installed Amana Heat Pump & High Eff. Furnace. Any time there has been a rare breakdown, they are there fast to fix it. Also have an emergency after hours line so you can speak to a person right away.

2016 - Hot Water tank replacement. I tried to play pretend and replace the drain valve on my own...oops. Ryan arrived with a new tank in 60min!!!

Prices are very competitive, and service is knowledgeable, prompt and friendly.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hi Rob, Wow thank you so much for your great review. I really appreciate you taking the time to write this. We really appreciate great long term customers like yourself and i am so happy to hear that you have enjoyed working with us since 2009. We really look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Private User
Private User
Private User reviews Anmore, BC
10/10

Replace hot water tank

Your company was very efficient. You were here quickly, replaced the tank and I had hot water again all within a few hours. I wish all companies could be as efficient. Thank you.

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you so much for your great review, we really appreciate you taking the time. Have a great day. Kind regards, Ryan - Operations Manager

Sassy123 in Maple Ridge
Sassy123 in Maple Ridge
1 review Maple Ridge, BC
10/10

New A/C unit installation

First, we had a very nice man come out and give us a quote on an A/C unit. Then we had another fellow come out to check the house and hook ups etc. who was also very friendly and efficient. Both gave us good informative information. Based on this we ordered what they suggested, an A/C unit. We were told that it would be about 2-3 weeks to install but we very happy when they called to say there was an opening and we can do it in two days. Two more fellows came out for the day to do the install and they were great. Friendly, kind and very funny. They were extremely efficient and answered all of our questions thoroughly. I quite enjoyed the whole experience, they made it easy. I would highly recommend this company to anyone looking for great products and great service.

Approximate cost of services:
$6,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi there, Thank you so much for your extremely detailed and kind review. It brings a big smile to my face to see so many positive interactions with my team and i love that you enjoyed the experience, that's what we strive towards in every installation. Have a great day, Kind regards, Ryan - Operations manager

KC in Port Coquitlam
KC in Port Coquitlam
1 review Port Coquitlam, BC
10/10

Furnance installation

Furnance was installed last year in six hours. The furnance runs quiet and very efficient. Canada Furnance offers and performed free follow up service at one year anniversary. I strongly recommend this company to everyone.

Approximate cost of services:
$4,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi KC, Thank you so much for your great review we really appreciate it. Thank you for being such a great customer and we look forward to working with you in the future. Kind regards, Ryan - Operations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Home Comfort

At Reliance Home Comfort (formerly Canada Furnace), the safety and well-being of both our Customers and our Team Members is always our top priority. We are actively monitoring the Coronavirus (COVID-19) situation and are taking precautionary measures to aid in keeping our communities safe. We have implemented strict safety protocols to provide both our Customers and Team members with peace of mind during this challenging time. We continue to provide the exceptional customer experiences we are so well known for and want you to know that we are here for you when you need us.

To help with prevention, we are taking the following precautionary measures to protect our Customers.

Our Team Members have been equipped with an ample supply of:

* Hand sanitizers
* Disinfectant wipes
* Masks
* Single-use gloves
* Boot covers

We know that this is a difficult time for all and we want you to know that we will be there for you and are taking all the necessary precautions to keep you and your family comfortable and safe.

Canada Furnace is one of the biggest and most well established heating and air conditioning companies in greater Vancouver and the entire lower mainland. We provide full service and installation on all of your heating, cooling, plumbing, water heater and air purification systems. Established in 1981 we pride ourselves for a high level of customer service to match our extremely helpful and well trained technicians.
888-837-1451 is a TOLL FREE No., please feel free to contact!!

CATEGORIES
Heating & Air Conditioning, Electricians, Plumbing, and Water Filtration & Purification
PRODUCTS
high efficiency boilers boiler prices high efficient boilers residential boiler boilers heating heating boilers new boilers hydronic boilers replace boilers furnace or boiler boiler furnace repair boiler furnaces laars boilers boiler heating systems heating boiler high efficiency boiler boiler manufacturers boilers gas boiler new boiler gas condenser boiler best boiler boiler heat replacing boiler servicing a boiler boiler furnace repair boiler sales boiler furnaces boilers boiler companies gas water boiler boiler furnaces boiler heating replacement boiler boiler furnaces water boilers boiler efficiency boiler or furnace boiler furnace servicing a boiler boiler water heating hot water tanks hot water heaters hot water on demand hot water heater tankless electric hot water heaters water heaters canada electric tankless hot water heater hot water boilers on demand hot water heaters instant hot water heaters hot water systems hot water tanks canada tankless hot water heaters electric hot water heater propane tankless hot water heater
SERVICES
Heating, Air Conditioning, HVAC, Air Filtration, Water Heaters, Hot water on demand, Pool Heaters, Ductless mini split.
BRANDS
Lennox, American Standard, Navien, Olsen, Rinnai, Lochinvar, Super Hot, Laars, Samsung, Goodman.
STYLES
furnace replacement cost high efficiency furnace cost heating cooling furnaces best high efficiency furnace lenox high efficiency furnace best furnace high efficiency furnaces high efficiency furnace canada new furnace furnace prices american standard furnace cost high efficiency furnace furnace sales high efficiency forced air furnace furnace efficiency home furnaces american furnace new furnaces best heating system high efficiency furnace repair furnace replacement new furnace installation american standard furnace furnace service new carrier furnace heating furnace no heat from furnace high efficiency electric furnace best heating systems american standard heating furnace or boiler furnace heating furnace repairing american standard furnaces american standard high efficiency furnace high efficiency home furnace high efficiency furnace venting furnace installation forced air furnace furnace maintenance furnace boiler gas furnace repair heat pump efficiency furnace or boiler gas furnace service
SPECIALITIES
furnace fan problems furnace blower problems new high efficiency furnace gas furnace problems furnace repairs furnace repair cost furnace problem furnaces problems high efficiency furnace repair furnace service no heat from furnace high efficiency electric furnace lennox repair furnace heat exchanger furnace motor replacement cost furnace repairing gas furnace repairs furnace blower motor furnace maintenance gas furnace repair furnace repair furnace problem furnace blower gas furnace service furnace repair broken furnace boiler fan problems boiler blower problems new high efficiency boiler gas boiler problems boiler repairs boiler repair cost boiler problem boilers problems high efficiency boiler repair boiler service no heat from boiler high efficiency electric boiler lennox repair boiler heat exchanger boiler motor replacement cost boiler repairing gas boiler repairs boiler blower motor boiler maintenance gas boiler repair boiler repair boiler problem boiler blower gas boiler service boiler repair broken boiler heat pump fan problems heat pump blower problems new high efficiency heat pump gas heat pump problems heat pump repairs heat pump repair cost heat pump problem heat pumps problems high efficiency heat pump repair heat pump service no heat from heat pump high efficiency electric heat pump lennox repair heat pump heat exchanger heat pump motor replacement cost heat pump repairing gas heat pump repairs heat pump blower motor heat pump maintenance gas heat pump repair heat pump repair heat pump problem heat pump blower gas heat pump service heat pump repair broken heat pump air conditioner fan problems air conditioner blower problems new high efficiency air conditioner gas air conditioner problems air conditioner repairs air conditioner repair cost air conditioner problem air conditioners problems high efficiency air conditioner repair air conditioner service no heat from air conditioner high efficiency electric air conditioner lennox repair air conditioner heat exchanger air conditioner motor replacement cost air conditioner repairing gas air conditioner repairs air conditioner blower motor air conditioner maintenance gas air conditioner repair air conditioner repair air conditioner problem air conditioner blower gas air conditioner service air conditioner repair broken air conditioner
WEBSITE
https://reliancehomecomfort.com/hvac-flash-offer/?mediaid=CTC-HS&utm_source=homestars&utm_medium=affiliate
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Gas Licenses , Quality First, Sheet Metal Red Seal, Teca
MEMBERSHIPS
Better Business Bureau, Fortis Trade Ally Network, Burnaby Board of Trade, Maple Ridge Chambers of C
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies on Equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.