Canada Furnace

Heating & Air Conditioning
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94%

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Reviews by rating (past 12 months)

Reviews for Canada Furnace

Average customer rating:
9.7 10 (70 reviews)

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Anne Shanks from Maple Ridge
Anne Shanks from Maple Ridge
3 reviews Maple Ridge, BC
10/10

Hot Water Tank

I was going to go with a "big Box" company as they can do it fast and I thought cheaper than the little guy. Was I wrong. My son told me to call Canada Furnace and I am very glad I did. They not only beat the big stores price but beat it by over $400 and they were just as fast replacing my hot water tank.
Would I call them again, sure would! Would I tell my friends, sure would!

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Company Response

Thanks Anne for your business and the review!

Rafter in Maple Ridge
Rafter in Maple Ridge
0 reviews Maple Ridge, BC
10/10

A/C, Furnace & Hot Water on Demand

We have taken their advice over the past several years and as our units have required replacement we have chosen to rent vs buy outright! What a peace of mind solution with services always included and never again having to worry about the price of maintenance or repairs. We are also loving the added benefit of lower energy bills monthly! Win win for us with Canada Furnace! Highly recommend their products & services. Oh, and when there was an ops they fixed it right away and gave us a free months rent without even having to ask so they take care of their customers as a priority! Love this company!

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Company Response

Hi Mrs Rafter, Thank you so much for your wonderful detailed review, I really appreciate you taking the time to write this. It is thanks to long term customers like yourself that we are able to do what we do. Its so great to hear that you are loving the rental program and can see all of the wonderful benefits that the program includes. We very much look forward to helping you with the rental program for years to come. Kind regards, Ryan - Operations Manager

Private User
Private User
Private User reviews Vancouver, BC
8/10

Hot water heater Replacement

Called some companies to get quotes and ask about the Fortis Rebate. Canada Furnace representative gave clearest detail of pricing and the Rebate Program. Offered an additional $50. deduction because her records showed we had recently purchased a furnace from Canada Furnace. I appreciate the up front policy .

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Company Response

Hi there, thank you so much for taking the time to write this review. I am so happy to hear you had a great experience with us and choose us for your water heater replacement. Kind regards, Ryan - Operations Manager

Scott H in Richmond
Scott H in Richmond
0 reviews Vancouver, BC
10/10

New furnace and hot water tank

I had them come in and replaced my 40 yo furnace with a nice new one, rotated the placement, install a new gas hot water tank and lined the chimney. The guys arrived on time, were one of the cleaner workers I've had come in to my house, and stayed until I was happy with their the job. Their communication was good and they asked me how I'd like things run instead of just doing whatever would get them done quickest. I would recommend Canada Furnace to anyone that asks.

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Company Response

Hi Scott, Thank you so much for your great review. I really appreciate you sharing your experience with us. I am very happy to hear that you had a great experience and i will make sure that the installers read this. Kind regards, Ryan - Operations Manager

Dave  in Vancouver
Dave in Vancouver
0 reviews Vancouver, BC
10/10

New Combi-boiler

Canada Furnace did a great job installing our Navien new combi-boiler. From first meeting with Steve who was fantastic in reviewing our options and finding the right one for us, to the great install team with Robin, Gary and Kyle.
The entire process including contact from Jordan in their office was a very positive experience.
I will be using Canada Furnace for my future home needs and certainly recommending them to family and friends.
Thanks for your honest, reliable hard work and service.

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Company Response

HI Dave, Thank you so much for the wonderful review. Its so great to hear your feedback and i will make sure that everyone mentioned reads the review. We very much look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Mark in Delta, British Columbia Canada V4C
Mark in Delta, British Columbia Canada V4C
0 reviews Maple Ridge, BC
10/10

Natural Gas Furnace Replacement

Canada Furnace did a great job in supplying and installing a new furnace in our approximately 35 year old home. Process was smooth from start to finish. Installation was completed in a half day with minimum disruption. Thanks to Alec in sales for the information and recommendations for replacement furnace, the technicians Kyle and Brent , arrived as scheduled and efficiently performed the install and to Sherri in scheduling/administration who was a pleasure to deal with.
All in all a good experience. Have not yet had the need to put the new furnace through its paces but look forward to that in the upcoming months.

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Company Response

Hi Mark, thank you so much for your wonderful feedback and review. I am so happy to hear that the process from begging to end was a smooth and happy one, i will make sure that all the staff you mentioned get to read this as it will make their day. We really look forward to working with you in the future and don't forget to give us a call after the first year for your free maintenance that's included in the installation. Kind regards, Ryan - Operations Manager

Randy in Coquitlam
Randy in Coquitlam
0 reviews Surrey, BC

First Review

10/10

Boiler Replacement and AC

Chose Canada Furnace after reading the reviews on this website really glad we did. They replaced our boiler a year ago and did a fantastic job. We called them again earlier this month to get air conditioning installed and they finished the work just over a week ago and then we had an issue with two of the wall mounted units and I called them Saturday morning and they showed up and fixed the problem an hour later. Terrific customer service couldn't be happier and wouldn't hesitate to recommend them.

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Company Response

Hi Randy, thank you so much for your wonderful feedback. We are so happy to hear from such great customers. I love hearing that people appreciate good customer service. We look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Rob A in New Westminster
Rob A in New Westminster
0 reviews New Westminster, BC
10/10

Air conditioner - New West - Superior Service!

Superior service from this company. I started with web research, just like you are doing now. Sent them an email on early Saturday morning, and was contacted promptly to arrange the consultation later in the day. Alec showed up on time, and 45 minutes later basic unit was recommended and selected for my needs. As luck would have it, they could install 2 days later, which was Monday. Kyle and David showed up 3 minutes early, and 6 hours later, my house has started to cool down. I teased Kyle, that while he arrived 3 minutes early, it was 24 years late for me. I should have done this a long time ago. As you research, you will find prices are comparable, so it is the service that makes a difference. This company provides that, in spades. The contract comes with first annual servicing for free. I will be using them for all my future needs. Rob A

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Company Response

Thank you so much for your amazing review Rob, I will make sure that I let Kyle and David know about your awesome feedback. I am so happy to hear that you experienced our great customer service, we really work hard to excel at this. Once again thank you so much for taking the time to write this and we really look forward to working for you in the future. Kind regards, Ryan - Operations Manager

Rob in Langley
Rob in Langley
0 reviews Langley, BC
10/10

Excellent HVAC Install and Service

2009 - Installed Amana Heat Pump & High Eff. Furnace. Any time there has been a rare breakdown, they are there fast to fix it. Also have an emergency after hours line so you can speak to a person right away.

2016 - Hot Water tank replacement. I tried to play pretend and replace the drain valve on my own...oops. Ryan arrived with a new tank in 60min!!!

Prices are very competitive, and service is knowledgeable, prompt and friendly.

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Company Response

Hi Rob, Wow thank you so much for your great review. I really appreciate you taking the time to write this. We really appreciate great long term customers like yourself and i am so happy to hear that you have enjoyed working with us since 2009. We really look forward to working with you in the future. Kind regards, Ryan - Operations Manager

Private User
Private User
Private User reviews Anmore, BC
10/10

Replace hot water tank

Canada Furnace
604 460 9969
#4 - 20071 113B Avenue
Maple Ridge
BC
V2X 0Y8
CANADA

Your company was very efficient. You were here quickly, replaced the tank and I had hot water again all within a few hours. I wish all companies could be as efficient. Thank you.

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Company Response

Thank you so much for your great review, we really appreciate you taking the time. Have a great day. Kind regards, Ryan - Operations Manager

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Canada Furnace

Canada Furnace is one of the biggest and most well established heating and air conditioning companies in greater Vancouver and the entire lower mainland. We provide full service and installation on all of your heating, cooling, water heater and air purification systems. Established in 1981 we pride ourselves for a high level of customer service to match our extremely helpful and well trained technicians.

http://bc.canadafurnace.ca/
https://www.facebook.com/CanadaFurnace
https://twitter.com/canadafurnace

CATEGORIES
Heating & Air Conditioning
PRODUCTS
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SERVICES
Heating, Air Conditioning, HVAC, Air Filtration, Water Heaters, Hot water on demand, Pool Heaters, Ductless mini split.
BRANDS
Lennox, American Standard, Navien, Olsen, Rinnai, Lochinvar, Super Hot, Laars, Samsung, Goodman.
STYLES
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SPECIALITIES
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WEBSITE
http://www.canadafurnace.com
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
18
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Gas Licenses , Quality First, Sheet Metal Red Seal, Teca
MEMBERSHIPS
Better Business Bureau, Fortis Trade Ally Network, Burnaby Board of Trade, Maple Ridge Chambers of C
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies on Equipment
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.