Two weeks after townhouse purchase in Aug 2015 the boiler quit. Replacement cost was in the thousands, not feasible after purchase of the townhouse. The boiler is rent to own and the cost includes regular servicing at no additional fee.
We are so happy with the arrangement that when the hot water heater expired a few weeks ago, we repeated the arrangement for that.
Service is incredible with Canada Furnace. A few days ago a plumber working on renovations turned of the water supply but did not turn it back on properly and it resulted in the boiler shutting down. We called Canada Furnace and within hours their service team arrived and got us back up - at no additional cost!
- Company Response
We appreciate this feedback! Thanks for sharing your experience.