After consulting numerous concrete work providers, I had settled on Big Daddy because I felt their down to earth approach seemed to be easy to deal with.
I can say that the service has been a let down.
1. After the work was completed, it two nearly 10 days for them to remove the forms. Not a big deal, but it kind of irked me as I wanted to move on with clean up.
2. I noticed within a few months, that the top layer of the concrete pad in the garage was flaking/chipping off. I alerted Big Daddy, which a few times they said they'd come take a look - never happened.
3. In the spring, i again sent an email to Shirley, which went unanswered, and then I sent it again. I got a reply and with the same canned response - we will warranty and fix it.
4. I followed up again in the Summer (3 months later) and was told a warranty service order was placed, and will get done. It never got done.
After spending good money and putting some trust in what i thought was a reputable company, I should have trusted my gut feeling and gone with a competitor who was marginally more expensive and was way more busier.
In the end, I feel obligated to share my review - as a means to share the experience of this concrete provider. Buyer beware.