Grandor Lumber Inc

Windows & Doors Installation & Service
Ottawa ON K1S4Y5
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51%

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Reviews by rating (past 12 months)

Reviews for Grandor Lumber Inc

Average customer rating:
7.5 10 (4 reviews)

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Arthur in Ottawa
Arthur in Ottawa
1 review Ottawa, ON
0/10

Defective windows

Terrible product. New home in 2011. 7 windows with broken seals replaced in 2015. 18 additional windows identified as defective in 2017. Grandor says they are out of warranty, nothing they can do for us. I would have expected more from a reputable company.

0 of 1 people found this review helpful.
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Company Response

Dear Arthur,

Grandor Lumber Inc. has closed its windows and exterior doors division but has taken appropriate steps to continue warranty service of these
products. Unfortunately, as you have correctly stated, our records indicate that your windows' warranty has expired.

There are other reputable windows suppliers in the Ottawa area who will be happy to step-in and assist you with your needs going forward.

We are sorry for any inconvenience that this might have caused.

Rick from Ottawa
Rick from Ottawa
1 review Ottawa, ON
10/10

House window replacement

Honestly I called 3 companies from this site for quotes and Paul at Grandor provided me with best price and by far made me feel most comfortable with my choice. Install went smooth, I definatly recommend them.

1 of 1 people found this review helpful.
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Marie in Stittsville
Marie in Stittsville
2 reviews STITTSVILLE, ON
10/10

Double front doors, and sliding patio doors

I had some estimates done by big box stores, and their pricing came in at almost double the price for one set of doors only (the double front doors being custom made). Chris at Grandor was very knowledgable about all of their products, made excellent recommendations, and took the time to answer all of my questions and provided me the knowledge I needed to make an informed decision. I am completely satisfied with Grandor's quality of product and customer service and will definitely be purchasing my windows from them as well.

1 of 1 people found this review helpful.
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jason  in Osgoode
jason in Osgoode
1 review OSGOODE, ON

First Review

10/10

11 windows and one sliding door

the work was first rate, and the crew that came in was very professional. the work was all done in one day, the trim was up and the old windows were taken away with no fuss.

over all a really great job was done on the installation, and the window quality is great as well.

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