Price gouging. Booked appointment for boiler inspection and was quoted $199.00 which was slightly higher than average. When serviceman from Good Guys came he stated the feed water valve and expansion tank needed to be replaced. His quoted 'Book Price' for the repairs seemed high especially for the expansion tank (made in China) at $275.00 which took less than 5 minutes to install. I had waited a week for the appointment so I had the work done. Upon checking with suppliers I received quotes of $35 to $60 for the price of the same tank. Upon checking with 2 other local heating companies I was quoted $140 and $175 for the boiler inspection and flush and both quoted $60 for the expansion tank and installation would either be included in the inspection service price or be a just a few dollars more. Thats a $200 markup by the 'Good Guys' on a $60 job!
When I addressed my price complaint to the Good Guys manager he said 'you have to pay for good service'. I had no complaints about the service just the highly over inflated prices.
- Approximate cost of services:
- $800.00