My current central vacuum Hose (the head part) stopped working properly and I needed to replace it. All the local stores were so expensive so when I found Allegro on Amazon.ca I was so excited! They had exactly what I needed for WAY less! When I got my new hose with 3 switch corded handle (incredible by the way!) I realized I ordered to wrong size. The hose fit in my central vac wall plug, but didn't fit my existing wand or power head. They gladly offered to help me return the product but I was so happy with them I decided to simply order a new wand and power head and I am SO happy I did! Their products are 110% better than the ones I currently have! What an incredible upgrade! The company was amazing to deal with! They answered all my email questions, and were always there to answer the phone if I needed to talk to someone directly (I wanted to make sure I didn't order the wrong fitting parts again, lol). And now I have a new 35 ft hose, new wand, power head, bare floor accessory and more, still for LESS than I would have had to pay my local dealer/repair shop for just a new hose, thank you!