Home Idol Home Improvement Outlet

Bathroom & Kitchen - Fixtures & Accessories
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Reviews for Home Idol Home Improvement Outlet

Average customer rating:
6.2 10 (16 reviews)

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1 review Burnaby, BC

$1.25/sf on all tiles are awesome!

I saved a lot of money shopping for tiles at Home Idol. Keep it up!

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Company Response

Thank you for your supportive review, it encourages us to keep on improving our services. We look forward to your next visit and enjoy our “BEST SERVICE TUESDAY” and the “STORE MANAGER THURSDAY BONUS” feedback bonus programme. We will continue to serve you with the lowest price, thank you.

Private User
Private User
Private User reviews Vancouver, BC

Chaotic at best

Ordered and paid online a week ago. Contacted business three times to know when and where to pick up. Get told by email it is ready for pickup at either of two Vancouver locations. Going there I am told most of the purchase is sold out. No date for replenishing but at least one month from now. I refunded the full order and won't be back.

How can I do renovations without supplies? Don't waste your time there folks. Vancouver location is also a big mess with most stock opened, broken glass tiles everywhere, missing or wrong pricing and poor service when asked.

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Company Response

Thank you for your review. In order to maintain our guaranteed lowest price and good quality, we are not able to provide the best service everyday. However, now we upgraded everyone to enjoy our “BEST SERVICE TUESDAY” for intern free designer service on Tuesdays and the “STORE MANAGER THURSDAY BONUS” for feedback bonus r on every Thursdays. We try our best to provide the best to all the customers, thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Idol Home Improvement Outlet

Home Idol has an established reputation, first opened in 2000, providing retail and wholesale tiles under the name Newport Tile. In 2008, Newport Tile re-branded as Home Idol and was proud to be able to offer a wider variety of building supplies. In 2010 Home Idol started its own development and building division.


In 2012 Home Idol began to specialize in providing materials for large scale projects. We recognize the challenges faced by contractors and aim to provide solutions. Our ability to bulk purchase enables us to be able to ensure continuous delivery of product without interruption. When large-scale projects finished, we are able to sell overstocked materials at amazing outlet prices.


Home Idol has negotiated manufacturers' warranties for the products we carry for terms of up to one year. We stock CSA and UL products. We will inform our clients regarding our store policies and check items for defects and quantities before leaving or upon delivery. Low pricing is our specialty and we encourage the clients to acquire all the measurements, licensing and permit requirements in order to take advantage of our pricing.


Our mission is to be dedicated to our community's nourishment by harmoniously blending our conduct with materials. We will be guided by our wisdom daily and our openness to being honest in our everyday values. We promise to connect every consumer to the best service, best advice, and the best product consistently and unconditionally. We listen to what our customers need.

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