I'm trying to write this review as balanced as possible... Someone recommended this company, by saying "if you want it done at a good price, call this guy. If you want it done meticulously, I'll give you another name." Being on a tight budget, we went with good price. We got 3 other quotes, ranging from 4500 to 6500, to paint 1600 sq ft of interior, including doors, ceilings, any minor repairs, and 3 coats on the walls and elsewhere as required.
The quality of painting was about average - some spots were missed, the trim shows a lot of brush strokes, and they did a reasonably okay job on some of the more difficult wall repairs.
Plus points - I like that they recommended a good quality, zero VOC paint, so we could live in the house while the work was done. The quality of the paint, now that the work is done, seems very good (Dulux Lifemaster).
Big negatives - first, we had to repeatedly ask for them to fix or repaint certain areas, because they would seem to forget to do it after each time, so be sure to stay on top of them and be clear about the work. Second, and much more importantly, we tried to make their job easier by piling furniture and items in the middle of each room, so that it could be easily tarped. But... they didn't use tarps. They covered some furniture with thin plastic sheeting (think 3 foot wide sandwich wrap) and most things they didn't cover. This resulted in paint spatter on pretty much EVERYTHING (see photos), including furniture, hardwood flooring, carpet, etc. They offered to clean things afterwards, but that would've taken at least a week, so I opted to get them out of the house and do it myself. We thought about holding back payment, but at $3000, it didn't seem worthwhile.
If you need an average house painted at a good price and are willing to put up with these things, then it's worth calling. Just make sure they actually SHOW YOU real painters' drop cloths before they start.
- Approximate cost of services:
- $3,000.00
- What could this company do to improve their services?
- - Provide written quotation of work to be done and services to be provided - Provide the stated number of workers per the agreement - INVEST IN DROP CLOTHS - Spend more time in prep to prevent paint from getting on other items, the floor, etc.
- Any advice to offer fellow homeowners facing a similar project?
- - Make sure that you get a detailed scope of work in writing, and agree on the expected quality - Make sure they use appropriate protection of your furniture - Don't be afraid to tell them to fix these problems during the work.