Alberta Carpet Cleaning (Calgary)

Carpet & Rug Cleaning & Repairing
Calgary AB T2B 3K6
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Carpet & Rug Cleaning & Repairing
Alberta Carpet Cleaning (Calgary)
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80%

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Reviews for Alberta Carpet Cleaning (Calgary)

Average customer rating:
8.4 10 (93 reviews)

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Mike
Mike
1 review Calgary, AB
0/10

Carpet cleaning

Had Alberta carpet cleaning in to clean carpets . They left without even touching basement stairs (which where quoted for). Wanted another 190.0 to come back and finish the job . What a JOKE very
UNPROFESSIONAL would not recommend

Approximate cost of services:
$305.00
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Company Response

Hi Mike,
We're sorry your experience was not to your satisfaction, we seem to have had issues replying here to you review.
We tried to reach out to you without success, and left 2 voicemails. Please reach out and ask to speak to Dylan to see how we can make the experience worthy.
Thank you,

Russ in Edmonton
Russ in Edmonton
1 review Calgary, AB
10/10

Excellent Service

Our service man, Roy, provided excellent service and completed the job thoroughly. The results were top-notch.

Approximate cost of services:
$800.00
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Company Response

Thank you Russ, see you next time!

Private User
Private User
Private User reviews Cochrane, AB
10/10

Carpet cleaning

They perfectly cleaned my carpet in 3 bedrooms, hallway, basement and stairs. Their communication was excellent.

Approximate cost of services:
$512.00
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Company Response

Thank you for recommending us!

Private User
Private User
Private User reviews Calgary, AB
10/10

Carpet cleaning

We had our carpets and dryer vent cleaned. Both were great service and friendly staff.

Approximate cost of services:
$370.00
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Private User
Private User
Private User reviews Calgary, AB
9/10

Home carpet cleaning

On time, respectful and did a good job!! I appreciated everything , starting with the appointment request.

Approximate cost of services:
$375.00
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Company Response

Thank you so much, hope to see you next time!

Bistro in Creston
Bistro in Creston
1 review Calgary, AB
10/10

Sofa cleaned

Total was $210.48 including gst and waste disposal,Salim did a great job was very professional and a pleasant and knowledgeable,thank you..

Approximate cost of services:
$179.00
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Company Response

Thank you for recommending Salim and us!

Private User
Private User
Private User reviews Calgary, AB
10/10

Townhome Rug Cleaning

Mike did an excellent job explaining my options and then completing the work in a professional, expedient manner. My older carpets look renewed and smell fresh, proof that you get what you pay for, particularly when serviced by a 'ProTech'. I also appreciated Mike's assistance with an area rug, along with Sandra's follow up call to ensure customer satisfaction. Concerted team effort is the hallmark of a successful company. Thanks!

Approximate cost of services:
$484.00
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Company Response

Amazing, thank you so much for this great review, all the best and see you next time! :)

Carolina
Carolina
0 reviews Calgary, AB
10/10

Carpet Cleaning

Technician was knowledgeable, courteous, customer service was excellent, the carpet looks like new after cleaning. Was able to remove the stains. Great job!

Approximate cost of services:
$280.00
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Company Response

Thank you Carolina!

Ray in Calgary
Ray in Calgary
0 reviews Calgary, AB
4/10

3 bedroom carpet cleaning

# bedrooms in rental house had to be cleaned because the renter was a slob. Mike assured me that most of the stains would come out but revised that comment down when he got started. I could have done a better job on the carpets with a bar of soap and a hose. I went and got my "Little Green Machine" and as I was using it the stains that he couldn't get out were chocolate covered raisins. I picked them up by hand and used my Green Machine to to completely removed the chocolate. So much for Alberta Carpet Cleaning. I will not be suing them nor referring them to anyone. I have before and after pictures.

Approximate cost of services:
$165.00
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Company Response

Hi Ray,

Our records show there was Fibre breakage, Soil filtration with unknown spots ( and that is rare for the technician who came to your rental, who's been a carpet cleaning technician for almost a decade ) therefore stain and spot removal could not be guaranteed on those spots. The technician communicated this to you, and you also declined any add-on cleaning services.

Since you were not happy with the overall service, an additional service call was set up. This service call was refused as you did not want it because of the renovations you had planned.

Thank you,

Private User
Private User
Private User reviews Calgary, AB
10/10

Cat hair gone yahoo

6 rooms, great job, no more cat hair. I thought I would have to vacuum, he did it as he went along

Approximate cost of services:
$325.00
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Company Response

Thank you for recommending us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Carpet Cleaning (Calgary)

Family owned and operated since 1986, Alberta Carpet Cleaning combines carpet and upholstery cleaning expertise with meticulous customer service that has garnered a the Consumer's Choice Award for Business Excellence—its since 2003 as well as the Top Choice Award and the Calgary Herald Reader's Choice Award since 2012.

Our experienced technicians regularly attend training programs to keep updated on the latest in the industry standards to ensure the highest level of service is performed in your home. Industry leading training, rigorous hiring standards, the best equipment and generous compensation to our staff allows Alberta Carpet Cleaning to deliver consistent service and a great value.

CATEGORIES
Carpet & Rug Cleaning & Repairing
SERVICES
Residential Carpet Cleaning Commercial Carpet Cleaning Area Rug Cleaning Upholstery Cleaning
BRANDS
Alberta Carpet Cleaning
STYLES
Thermorinse truck mounted cleaning technology- detergent free, family safe and pet friendly cleaning. Eco-friendly and environmentally safe cleaning products.
SPECIALITIES
- Heavily stained carpets - Pet Stains Removal - Odor Removal - Anti-microbial treatment - Stainshield Protector (prevents further staining) - Mold / Mildew Treatment
WEBSITE
https://www.albertacarpetcleaningcalgary.ca/
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard or Cash
MEMBERSHIPS
IICRC, COR, Canada Green Program, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days - Workmanship Warranty
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