Alberta Furnace Cleaning (Calgary)

Duct Cleaning
3343 44th Avenue SE Calgary AB 403
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91%

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Reviews by rating (past 12 months)

Reviews for Alberta Furnace Cleaning (Calgary)

Average customer rating:
9.6 10 (43 reviews)

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Ann in Calgary
Ann in Calgary
2 reviews Calgary, AB
0/10

Waste of time

They knew the size of home and number of vents. We arranged another contractor to do follow-up work, then arranged a vacation after all work was complete. They showed on time but after a few minutes said their equipment (wand/probe) was not long enough. I showed them how they could do the work if they also used a second location which would require a small hole drilled through some drywall and into a duct (I offered to drill). A few minutes later they said they could not do the job because the house was not ready??? Upon further questioning they admitted they didn't have the right equipment to do the work and that I should call Ram. Frustrated contractor, wife and kids just because AFC
didn't have the right equipment.

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Company Response

Hi Ann,

At Alberta Furnace Cleaning we pride in a job well done and a guarantee of quality adhering to the highest standards.

Your request had many anomalies and pre-existing conditions that could not guarantee the quality of the job. A Technician was sent as per your request to review if this was doable and it was not the case. There was no access to all ductwork as needed as some were inside concrete structures and therefore not accessible even with the solutions you proposed.

We do have the correct equipment for cleaning however with the limited access, and the developed ceiling in the basement, we could not perform the job with our quality guarantee and provide the expectations you requested.

After careful review of your needs, we felt we could not take on your project hence suggested a different company as per your needs.

Thank you.

Pat S in Calgary
Pat S in Calgary
1 review Calgary, AB
10/10

No mystery to me why Alberta Furnace Cleaning ( Calgary) is an award winning Company hy wonder they have received rewards

Cassie and Matt came to my home on June 8, 2018 and did my whole home including this year my very sad long neglected dryer pipe and vent.
This was second time they have done work for me in my home.

So --- at long last, I finally found a furnace and duct cleaning company that does the work they've quoted an estimate on and does that work quickly and professionally. The office staff keeps in touch from the very first time you contact them for an appointment.

Neither are there any SURPRISES or further recommendations made when the technicians are in your home or when it comes time to pay the bill.

I have now reached the point where I would be very comfortable with just handing the keys to my home over to Alberta Furnace Cleaning and going out for lunch. I trust them that much.

Thank you Cassie and Matt.

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Company Response

Thank you so much Pat1 :)

France in Calgary
France in Calgary
1 review Calgary, AB
10/10

Ducts and Furnace cleaning

Very professional, they even protected my freshly painted walls from their equipment. Wayne is very knowledgeable about furnace. I would recomend this company. Thank you Wayne and Victor for the great service.

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Company Response

Thank you! It was our pleasure :)

Private User
Private User
1 review Calgary, AB
4/10

duct cleaning

Had a bad feeling after job. They could not explain the chemicals they used, rep was rude after I provided constructive feedback on the phone (because I was asked), left dirt on windowsill. I asked for proof that work was done and never got any. It was all very bizarre.

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Company Response

Hi there,
We don't use chemicals when doing a duct cleaning, only if the customer asks to add a duct sanitizer ( which is for bad odors ) do we add anything to the cleaning. Also, we provide all customers with a receipt of sales that details any type of service provided, so this does not sound like our company at all. We would like to invite you to call us or provide us with a phone number to reach you in order to provide you with a proper follow up as by your description this doesn't sound like our type of service at all.
Thank you

Kate in Calgary
Kate in Calgary
1 review Calgary, AB
10/10

Duct cleaning

Had it cleaned by them. It was great. Service is great. Service was recommended by a co worker. Class and Steve was very helpful esp this is is our first time to have it done. They did a good job. Thanks

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Company Response

thank you Kate!

Dj in Calgary
Dj in Calgary
1 review Calgary, AB
10/10

Duct cleaning

A great job by Jamie and Cole - very professional and respectful of our property. They were on time and answered all our questions. Highly recommended for future work and have ordered a new water heater through the. To replace a 14 year old unit.

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Company Response

Thank you for recommending us!

E. Law in Prince George
E. Law in Prince George
1 review Prince George, BC
10/10

Furnace & Duct cleaning

I was very happy with their service. They were able to book my appointment at a time that suited me. I found this company to be professional, fast and friendly. I would definitely use them again.

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Company Response

Thank you!

Maureen Moore in Calgary
Maureen Moore in Calgary
1 review Calgary, AB
10/10

Duct and furnace cleaning

I called Alberta Furnace Cleaning yesterday after googling for "the best duct cleaning company in Calgary". These guys had a LOT of good reviews so decided to give them a try.
This morning at 9:00 am Riz and Cole came to the door in professional uniforms and a friendly professional manner and explained in detail what they would be doing. Riz insisted that I look at what they would be doing and ensured I knew I was getting a quality job. They just left and I now have 21 super clean vents, 3 clean bathroom vents, a clean and safe dryer vent, a clean furnace and a new hydrostatic filter. Best of all, peace of mind that I just paid for a quality job. These guys are very knowledgeable and professional. Highly recommend the co. and this team!!

1 of 1 people found this review helpful.
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Company Response

Thank you Maureen! it was our pleasure : )

Aaron Goss in Calgary
Aaron Goss in Calgary
1 review Simcoe County, ON
10/10

furnace cleaning

Yesterday I called Alberta Furnace Cleaning as per all the reviews that I saw on this website for a furnace cleaning. They are all so true right from office of Sandra booking us a next day appointment to Cass and Sarah the service tech. Awesome job ladies!!!! I honestly will refer this company as it definitely met and out preformed all my expectations. Cass and Sarah were knowledgeable and had excellent manors, you can tell by their work that they care about what they do.

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Company Response

Thank you for recommending us Aaron!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alberta Furnace Cleaning (Calgary)

Alberta Furnace Cleaning has been providing Calgary and area award-winning duct cleaning services since 1986. It is no coincidence we have been Voted #1 Furnace and Duct Cleaning Company since 2003 by the Consumer's Choice, since 2012 by the Calgary Herald Reader's Choice aong others.

Ensure the cleanest, safest indoor environment for your family, pets or business with an award-winning professional furnace and duct cleaning performed by our expert technicians.

CATEGORIES
Duct Cleaning
SERVICES
Furnace and Duct Cleaning Dryer Vent Cleaning Central Vacuum Cleaning Repair Services, And other related services
STYLES
Roto-Whip™ Furnace Safe Cleaning Predator Chimney Cleaning
SPECIALITIES
Roto-Whip™ Furnace Safe Cleaning Multi-Point System Check™
WEBSITE
https://www.albertafurnacecleaningcalgary.ca
YEAR ESTABLISHED
1986
NUMBER OF EMPLOYEES
30
RETURN POLICY
Satisfaction Guaranteed. Call for more details.
PAYMENT METHOD
Major Credit Cards, Cash
MEMBERSHIPS
BBB A+ , IICRC, NADCA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
30 Days - Workmanship Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.