Ultra Comfort

Heating & Air Conditioning
250 King St. W. Cambridge ON N3H 1J2
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Amy from Kitchener
Amy from Kitchener
2 reviews Kitchener, ON

First Review

0/10

New Furnace and AC

We have never seen such utter disrespect and carelessness towards a companies customers in my life. Every single interaction that we have had with Ultra Comfort including receptionist, service technician, sales representative, service manager, and "supposed" owner has been unbelievable. We have been yelled at, insulted, been questioned about our honesty when experienced problems with installation, and threatened by several of their employees. Please be weary of Andre in Sales and Kevin the manager they have by far been the worst. Once they have your money you don't exist and they prey on people who come in looking for deals and provide zero customer service and resort to anger and abuse to deal with their frustrated customers. They are really nice and friendly until you pay then they don't just disappear they abuse you when you have problems. We have as well reported them to the better business bureau (BBB), which is interesting because they promote their good standing with the BBB. NEVER LET ANYONE YOU CARE ABOUT (OR EVEN YOUR WORST ENEMY) BUY ANYTHING FROM ULTRA COMFORT

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