North Durham Appliance

Appliance Repair
Oshawa ON L1G 3R5
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Appliance Repair
North Durham Appliance
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96%

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Reviews by rating (past 12 months)

Reviews for North Durham Appliance

Average customer rating:
10 10 (103 reviews)

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Marc and Sharon Gravel from Oshawa
Marc and Sharon Gravel from Oshawa
3 reviews Ajax, ON
10/10

Washer and dryer repair

Great professional and courteous service at a very reasonable price and great work warranty. Will definitely use again and will highly recommend to neighbours and friends. Thank you North Durham Appliance.

Approximate cost of services:
$150.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for taking time to provide a review. We appreciate your feedback and your business.

Ashley
Ashley
12 reviews Pickering, ON
10/10

Oven repair

Submitted repair request to North Durham Appliance online and was able to book appointment quickly. Lucas called early in the morning to confirm time of service and he was on time and did a proficient job fixing our oven. Great service overall.

Approximate cost of services:
$216.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for your review we appreciate your kind words and feedback

Shelley in Oshawa
Shelley in Oshawa
4 reviews Oshawa, ON
10/10

Washing machine repair

My issue was diagnosed over the phone by Kerri who was very professional and helpful. I sent her the model number of my machine and made an appointment. The tech arrived with the correct part and had it repaired in about 15 minutes! He tested the machine and took the time to explain what the concern was. Excellent service once again!! Thank you!!

Approximate cost of services:
$200.00
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Company Response

Thank you Shelley for taking time to provide your feedback. We appreciate your repeat business and customer loyalty.

Brandy Harris
Brandy Harris
4 reviews Whitby, ON
10/10

Washer/Dryer

Another amazing experience with North Durham Appliance. Kevin is great, so knowledgeable and patient. Both were assessed and fixed quickly. I would recommend them to anyone who needs service of appliances in the area!

Approximate cost of services:
$90.00
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Company Response

Thank you Brandy not only for your kind words but for being a loyal customer. We appreciate your feed back but most importantly your business.

Rob in Whitby
Rob in Whitby
1 review Whitby, ON
10/10

Fridge repair

Fridge was not working - Kevin from North Durham Appliance called back quickly and scheduled a timely repair. Parts were ordered quickly and installed immediately. Kevin was very friendly and knowledeable - he had no trouble diagnosing the problem and installing the fan motor. Would definitely recommend!

Approximate cost of services:
$200.00
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Company Response

Thank you Rob for taking time to provide a review. We appreciate your feedback and are pleased Kevin was able to take care of your needs. Thank you for your business.

Jim Fraser in Whitby
Jim Fraser in Whitby
6 reviews Whitby, ON
10/10

Fridge Repair

We had a plugged drain that caused ice built up and water on bottom of 4 year old Kitchen Aid fridge. I made an appointment with North Durham Appliance for the repair, since I wanted a morning appointment I had to wait 48 hours which was fine with me as in my mind it was not an emergency situation. The tech Chris called prior to showing up and was at the house within one hour. He did his job while answering my questions and was very easy to talk with. Chris took care of the job site making sure our flooring or counter top would avoid damage. Chris asked me if I was given a quote when I made an appointment, I didn't ask for one and didn't receive one I just knew a repair was needed. Chris gave me the price of the part and the labour charge breakdown; total price was reasonable for part and the time spent. This company was recommended from the store that we bought our appliances from in 2012 and to my surprise it was a top rated company on Home Stars.

Approximate cost of services:
$150.00
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Company Response

Thank you Jim for your feedback. We appreciate your kind words and taking the time to provide a review. Most importantly your business.

Mary in Keswick
Mary in Keswick
1 review Ajax, ON
10/10

Washer machine repair

My washer started to leak so called north Durham appliance by chance. The support on the phone was great and even apologized for not making same day service which I wasn't expecting. Chris on the team was at my house first thing in the am, reviewed the analysis within 25 minutes and ordered the part immediately. He level set me that the team was scheduled through the next day and he would see what could be done next day when part arrived. Followed next day and the team really came together to get my part installed. Being without a washer with four kids all weekend would have been chaos so thanks north Durham appliance for your help today.

Approximate cost of services:
$250.00
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Company Response

Thank you Mary for taking time to share your experience. We appreciate your feedback and most importantly your business.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Maytag Gas Oven Repair

A job well done! Aaron from North Durham Appliance in Oshawa had no difficulty in diagnosing the problem with our Whirlpool Dual Range Gas Oven and made repairs in good order. But most important was the fact that he was very professional and pleasant in his demeanour, a true sign of a quality Tradesman.
thanks Aaron!

Approximate cost of services:
$230.00
1 of 1 people found this review helpful.
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Company Response

That you so much for your kind words and review. We appreciate your business.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Dishwasher, clothes dryer repair

The owner Kevin and his wife are both very professional and take pride in the operation of their company. To date, I've used Kevin 4 to 5 times. On every occasion he has been on time and completed the repairs without fail. His costs are reasonable and I trust him to be alone in my residence. To this end, I would very much recommend their company.

Approximate cost of services:
$160.00
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Company Response

Thank you so very much for your repeat business, review, kind words and recommendation. Thank you for trusting us to service your appliances.

bdal
bdal
2 reviews Whitby, ON
10/10

Oven repair

Professionally diagnosed the problem and provided real world advice on repair vs. buying new. Disappointed that I had a problem, but thrilled that it was assessed by a knowledgeable professional who could anticipate and explain my options.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking time to write a review. We appreciate your kind words and feedback. Thank you for your business

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about North Durham Appliance

“Serving Durham Since 1987. Professional Service. Professional Results.”

For over 30 years, North Durham Appliance Inc has provided fast, honest and reliable appliance maintenance and repair throughout the Durham Region . Together, our team bring well over 30 years of experience in the industry. Our experienced, certified and background checked technicians will have your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave functioning like new as quickly as possible. All of our work is guaranteed, and we are fully insured.

We have done extensive work with Whirlpool®, Inglis®, Jenn-Air®, KitchenAid®,Amana and Maytag brands, and will handle most brands with expertise. Both electric and gas as we are certified to handle gas appliances and are registered with the TSSA.

The next time you need an appliance repair trust North Durham Appliance – know who’s coming into your home!

CATEGORIES
Appliance Repair
PRODUCTS
We Specialize in Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, and Maytag® Amana® and most other brands as well Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances
SERVICES
Our experienced, certified technicians provide in home service to your refrigerator, freezer, washer, dryer, oven, range, or over the range microwave. Both electric and gas appliances.
BRANDS
Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®,Amana® and Maytag® Kenmore®, GE®, Frigidaire®
STYLES
Refrigerator, freezer, washer, dryer, oven, range, or over the range microwave
SPECIALITIES
We have been and are the Preferred Service company for Whirlpool®, Inglis®, Jenn-Air®, Kitchen Aid®, Maytag® and Amana® for over 18 years within our area.
WEBSITE
https://www.northdurhamappliance.com
YEAR ESTABLISHED
1987
NUMBER OF EMPLOYEES
5
RETURN POLICY
90 days warranty on parts 30 days on labour
PAYMENT METHOD
Cash, Visa, Mastercard, Cheque
LICENSES
TSSA Certified , Factory Authorized Service for Whirlpool
MEMBERSHIPS
Preferred Authorized Servicers for Whirlpool Canada, Member of The Chamber of Commerce Greater Oshaw
LIABILITY INSURANCE
Yes
DIPLOMAS
All Gas Technicians are G2 certified
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
90 days on Parts 30 days on Service
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