Arbutus Sundecks

Decks
Richmond BC V6X 1V4
Write a Review
Write a Review

HomeStars  >  Roofing in Richmond  >  Arbutus Sundecks  >  2 deck replacement and stucco work
Bobby  in Richmond
Bobby in Richmond
1 review Richmond, BC
2/10

2 deck replacement and stucco work

Had 2 decks replaced by Arbutus. They hired a sub-contractor by the name Sean to do Stucco work. The Stucco work very, very bad. Please see the pictures below. Called them to fix the problem. They have ignored the calls and did NOT ASSIST. Clearly, the stucco work that Arbutus did was bad. The line on the outside part of the deck shows where the new stucco work was done. There many cracks in the deck and nobody over the weight of 120 lbs. has been on the deck. We are located in 4618 Northwood Drive, West Vancouver, BC. I have NO problems if you want to come to talk to me and check out their work 1st hand. Call me anytime 778-995-5255....choose wisely... I have all my bills....don't USE THEM THEY WILL IGNORE YOUR CALLS.... AND TELL THE PROBLEM IS OVERWEIGHT PEOPLE ON THE DECK. I am a personal trainer....

Approximate cost of services:
$25,000.00
Was this review helpful?
Company Response

Hi Bobby,
This review really confuses me. We did do some stucco repair and you were told that painting would be required. You emailed us in 2016 email is below:


Magnus
2/15/16
to Bobby
Hi Jasbir, I will send Sean, my stucco guy to have a look at it,

Sincerely,
Magnus Lindqvist
Arbutus Sundecks
604-340-3390

On Feb 13, 2016, at 5:37 PM, Bobby Dazzler <> wrote:

Mark/Magnus:

I hope all is going well for your business!

I noticed a couple of areas that need attention, please.
1. The small deck has a crack going down where the old and new stucco were joined. The crack is from the top of the small deck to bottom by the carport.
2. There are small cracks in a corner of the ceiling in studio suite.

I am hoping either you or Margnus are able to take a look at it for me and perhaps take care of it. The first issue is quite noticeable.

Regards,

Jasbir

This is the only email we have received from you. We did follow up with our stucco contractor and he informed us that you had never painted the area and if you painted it the hairline cracks would be gone.
We considered this issue resolved and have heard nothing again from you till this review. As for the comment of heavy set people I am not sure what to say , but we would never say anything like that and I have no idea where that came from.
If you wish for me to have a further look at this please feel free to contact me directly.
Mark Harrison