K.C.'s Plumbing and Heating

Heating & Air Conditioning
Vancouver BC V5N 2S7
HomeStars  >  Heating & Air Conditioning in Vancouver  >  K.C.'s Plumbing and Heating
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for K.C.'s Plumbing and Heating

Average customer rating:
6 10 (8 reviews)

Sort by

Private User
1 review Vancouver, BC

We had a water overflow problem in our manufacturing business located under art studios above us.
They were draining paint water and water containing other debris. Over time, residue was accumulating at elbows in the pipe network and also coating the interior walls of the pipes.

One afternoon, one of our supervisors informed someone in the administration department that water was backing up through various sinks within the manufacturing building.

We called about 5 companies for quotes. Two did not respond and of the 3 which did, KC sounded the most sympathetic and accommodating and was mildly better with their quote.

We asked them to come in and assess the situation. The response was very quick and a solution quickly outlined. This was important because in speaking with the manager of the art studios, who was very understanding and cooperative, she instructed all studios to not use the sinks to drain any water until the situation was remedied.

They returned the next morning and managed to complete all of the work that day. We were able to relay the news to the studio manager and inform or employees that all had been successfully restored to normal.

We were informed about the situation, the action plan, the progress, the completion and preventative measures which we shared with the studio manager. KC Plumbing and Heating was very professional and thorough. They completed the work within the budgeted time and we were completely satisfied to pay the bill. (The cost of the bill was shared with the studios upstairs)

We would highly recommend them (10 Stars*)

Was this review helpful?
Private User
6 reviews Vancouver, BC

They installed a new hot water tank for us. Braced properly but we smelled a faint rotten eggs smell for days. Turns out there was a leak. We had to hound them to get it fixed. Cannot recommend them.

Was this review helpful?
mytpen6 from Vancouver
1 review Vancouver, BC

I don't recommend them. The plumber didn't follow the estimate and
I have been charged way more than I agreed on. He also spent much longer doing the job than he was supposed to and charged me for items he wasn't supposed to use. Bad experience!

Was this review helpful?
Purcell Family from Vancouver
3 reviews Vancouver, BC

There was a crack in our sewage line, and they were able to help very quickly and efficiently. They finished the job in 24 hours, although we had to be out of our home for the evening. The job site was cleaned up properly afterwards.

Was this review helpful?
ePen from Vancouver
5 reviews Vancouver, BC

Excellent job. Prompt estimate, then the job happened over two visits and it was expertly done and everything was left clean. Super impressed with the service and value. Happy to use them again...

Was this review helpful?
Jenny from Vancouver
2 reviews Vancouver, BC

Not recommended. We were disappointed with the fact that the technician did not verify the installation so:
1. we had a gas leak for 8 days
2. the invoice quoted the wrong tank model (which would void the warranty) and we followed up twice to resolve this issue alone
3. water began to leak from the top of the tank 2 days after the gas leak was fixed

Was this review helpful?
Sonya McLeod in Vancouver
5 reviews VANCOUVER, BC

I have used them several times (based on good yelp reviews) and have never been disappointed with them. I have met several of their staff and they are all friendly and competent. They get the job done, are efficient and friendly. I will keep using them again and again for years to come.

Was this review helpful?
RC in Maple Ridge
7 reviews Vancouver, BC

First Review


Both our kitchens were improperly renovated before we moved in. The guys at KC were professional and fast and cleaned up after their mess. They stuck to their quote with no major surprises along the way. When they did run into a problem, it was resolved by getting another master plumber over quickly to get his opinion. This gave me more peace of mind. Overall very satisfied with their work.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.