K.C.'S Plumbing And Heating

Heating & Air Conditioning
Vancouver BC V5N 2S7
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Heating & Air Conditioning
K.C.'S Plumbing And Heating
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69%

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Reviews by rating (past 12 months)

Reviews for K.C.'S Plumbing And Heating

Average customer rating:
6.5 10 (11 reviews)

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68GTCS
68GTCS
5 reviews Vancouver, BC
10/10

replaced leaky hot water tank under warranty

KC's just replaced a leaky hot water tank under warranty. This went as smoothly as it possibly could have. Crew came out, quickly replaced the tank with a new one, no problems at all. Thanks, KC's Plumbing!

Edit: Had to put a numerical value for the service; it was done under warranty for nothing.

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Private User
Private User
Private User reviews Vancouver, BC
10/10

Friendly Experts that are Affordable!

We had a water overflow problem in our manufacturing business located under art studios above us.
They were draining paint water and water containing other debris. Over time, residue was accumulating at elbows in the pipe network and also coating the interior walls of the pipes.

One afternoon, one of our supervisors informed someone in the administration department that water was backing up through various sinks within the manufacturing building.

We called about 5 companies for quotes. Two did not respond and of the 3 which did, KC sounded the most sympathetic and accommodating and was mildly better with their quote.

We asked them to come in and assess the situation. The response was very quick and a solution quickly outlined. This was important because in speaking with the manager of the art studios, who was very understanding and cooperative, she instructed all studios to not use the sinks to drain any water until the situation was remedied.

They returned the next morning and managed to complete all of the work that day. We were able to relay the news to the studio manager and inform or employees that all had been successfully restored to normal.

We were informed about the situation, the action plan, the progress, the completion and preventative measures which we shared with the studio manager. KC Plumbing and Heating was very professional and thorough. They completed the work within the budgeted time and we were completely satisfied to pay the bill. (The cost of the bill was shared with the studios upstairs)

We would highly recommend them (10 Stars*)

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Private User
Private User
Private User reviews Vancouver, BC
0/10

Hot Water Tank

They installed a new hot water tank for us. Braced properly but we smelled a faint rotten eggs smell for days. Turns out there was a leak. We had to hound them to get it fixed. Cannot recommend them.

1 of 1 people found this review helpful.
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mytpen6 from Vancouver
mytpen6 from Vancouver
1 review Vancouver, BC
1/10

dishwasher faucet installation

I don't recommend them. The plumber didn't follow the estimate and
I have been charged way more than I agreed on. He also spent much longer doing the job than he was supposed to and charged me for items he wasn't supposed to use. Bad experience!

1 of 1 people found this review helpful.
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Purcell Family from Vancouver
Purcell Family from Vancouver
3 reviews Vancouver, BC
8/10

Sewage Line

There was a crack in our sewage line, and they were able to help very quickly and efficiently. They finished the job in 24 hours, although we had to be out of our home for the evening. The job site was cleaned up properly afterwards.

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ePen from Vancouver
ePen from Vancouver
5 reviews Vancouver, BC

First Review

10/10

Entire house retro-fit

Excellent job. Prompt estimate, then the job happened over two visits and it was expertly done and everything was left clean. Super impressed with the service and value. Happy to use them again...

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Jenny from Vancouver
Jenny from Vancouver
2 reviews Vancouver, BC
1/10

Hot Water Tank Replacement & Boiler Tune Up

Not recommended. We were disappointed with the fact that the technician did not verify the installation so:
1. we had a gas leak for 8 days
2. the invoice quoted the wrong tank model (which would void the warranty) and we followed up twice to resolve this issue alone
3. water began to leak from the top of the tank 2 days after the gas leak was fixed

1 of 1 people found this review helpful.
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jo from Vancouver
jo from Vancouver
4 reviews Vancouver, BC
4/10

boiler did not work

our boiler did not work and they sent a plumber over and although he fixed the problem, he could not solve the issue of why the boiler stopped working. A few months later, the same problem re-occured and we did not call them again.

1 of 1 people found this review helpful.
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Sonya McLeod in Vancouver
Sonya McLeod in Vancouver
5 reviews VANCOUVER, BC

First Review

10/10

Multiple projects

I have used them several times (based on good yelp reviews) and have never been disappointed with them. I have met several of their staff and they are all friendly and competent. They get the job done, are efficient and friendly. I will keep using them again and again for years to come.

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Rae in Vancouver
Rae in Vancouver
1 review Vancouver, BC
10/10

Plugger Bathtub drain

I had to call in a plumber because my bathtub was no longer draining.
I called K.C.'s and was able to get service the same day.
The tech that they sent was very nice cleared the drain and also showed me what to do if it happens again.
I'll be calling them again.

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