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98%

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Reviews by rating (past 12 months)

Reviews for Level Q Renovation & Design Inc.

Average customer rating:
10 10 (54 reviews)

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Heather from Pickering
Heather from Pickering
3 reviews Pickering, ON
10/10

Customer Service

Three years ago the Level Q team built a 2 level Trex deck in our backyard. The design is beautiful! This spring we noticed 3 of the boards were lifting and were concerned about possible injury.
I contacted Ehab who came over the next day and he agreed that the deck needed repair. He promptly did the repair that afternoon! Now that is customer service!
Thank you again for your pride of workmanship and impeccable customer service!

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Company Response

It's our pleasure! Thanks for another great review!

Xin from Ajax
Xin from Ajax
5 reviews Ajax, ON
10/10

Basement finishing

We had an unfinished basement and got a reasonable quote from Ehab. He took me thru the steps of how the reno will go and explained a lot of things which I did not think of. We now have 1 washroom, 1 bedroom and a living space in the basement.

The staff were professional and friendly. Nasser was also very helpful in explaining things and giving me a peace of mind. I had a very good experience with this company and would recommend them to anyone.

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Company Response

Great working with you. Thanks for the positive review!

Norman
Norman
1 review Ajax, ON
10/10

Excellent Team

We hired Level Q to renovate our entire kitchen and install laminate flooring in our basement. We wanted to make over the entire kitchen, include new flooring, new cabinets, relocate all appliances, new sinks and install a nice large island.

The entire project took around 8 weeks from start to finish. They always explained to us what they had done by the end of each day, and what would be done on the next day. They also kept our place very clean and tidy.

They paid a lot of attention to details, those details weren't just cosmetic stuff, if they found anything doesn't seem right (could be something that the builder did/previous DIY project), they would point it out to us and fixed it properly. For example, after they opened up our floor in our kitchen area, they found a hidden junction box which actually located in our basement's ceiling. They didn't ignore it, they explained to us what bad situation could happen, and the fixed it for us.

Before they install the kitchen pot light, they discussed with us throughly to understand what we wanted and told us what are the better options. Finally, we took their advice of the pot light arrangement. They installed additional pot lights in our kitchen without additional charge. They always said making the customer satisfied is the most important, they were willing to chip in extra to ensure that.

The cost of their entire project is not the cheapest one out there, I would say it is fair. Other highly rated contractor would quote you a much higher price for the exact same design. Level Q can really deliver high quality craftsmanship. I think that's the most important thing when you choose a contractor, you want someone who can do the RIGHT job for your renovation.

We're extremely satisfied with the final product. We will definitely hire Ehab and his team for our next renovation project in the future.

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Company Response

Glad you are pleased with our team and workmanship! Thanks for the great review. You guys were amazing to deal with! Enjoy the new space.

Private User
Private User
1 review Toronto, ON
10/10

Main Floor Renovation

The renovation included opening the living space, replacing all floors and redoing the kitchen and bathroom. The work crew was very skilled, accommodating, patient and pleasant and were willing to explain and advise us when we were uncertain about anything. Upon completion the worksite was properly cleaned. The company is willing to follow up on any matters that may need further attention.

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Company Response

Thank you very much for the review. It was great working with you!

enigmatic from Whitby
enigmatic from Whitby
1 review Ajax, ON
10/10

Basement Project

It was emmense pleasure to work with Ehab and his team. They always arrived on time and get an assignment done before an estimated timeline, the project had couple of requirements to accomplish which QLevel’s team finished within required protocols.

We always recommend Ehab and his team for any small/big project. They are professionals in all domains especially electrical and plumbing job.

Ehab has amazing and true sense of modernization concepts that helps to take project into next level.
We recommend his services and professionalism for any project with lots of free recommendations based on area/project.

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Company Response

Thank you so much for the great review. It was awesome working with you too. Hope to see you on your next Renovation project!

ford9850 in San Francisco
ford9850 in San Francisco
1 review Courtice, ON
10/10

Home Renovation

Ehab and his team did an incredible job on our large project of renovating the upstairs and main level of our home. They were extremely accommodating to our needs and went out of their way to give us everything we were looking for. We are extremely happy with the finished product and would absolutely recommend them to anyone looking for renovations to their home!

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Company Response

Thank you very much! It was a pleasure working with you guys! Enjoy your new space!

FaithP
FaithP
1 review Oshawa, ON
10/10

Basement Renovation

Ehab and his crew were so helpful with figuring out a good layout for our complicated basement situation. In the end, we have exactly what we needed from the space. It’s functional and beautiful, and a year later, it’s still as perfect as it was when it was brand new. It was easy to communicate with them, and they worked quickly and considerately. We would absolutely hire them again.

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Company Response

Great to hear that your basement is still the way we left it! Thanks a lot for the review! Enjoy the space.

Josee
Josee
2 reviews Whitby, ON
10/10

Major Home Renovation

We hired Level Q to renovate our two-storey home : two bathrooms, a powder room, a laundry room, new flooring and paint throughout, a new staircase, and garage insulation.

We are extremely pleased with the quality of the workmanship. Ehab is easy to work with. He is very knowledgeable, and offers a professional, considerate, and personable service. Everyone who worked on our house was courteous, and did top-notch work. We are most impressed with the attention to detail, and the ease with which we could communicate with Ehab.

Given the scope of the renovation, we had to be patient and accept an extended timeline. However, if your main priority is quality, you will be rewarded in the end.

We definitely would trust Ehab with any future renovations. Thank you, Level Q, for making our vision become a reality. We highly recommend!

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Company Response

Thanks for the review. The project turned out great! Loved the floors you chose!

Bryan-Christian in Toronto
Bryan-Christian in Toronto
1 review Toronto, ON
10/10

TOP Quality Indeed -- Renovations

Level Q is an excellent company, highly professional and more importantly a trusted company. We had gone through plenty of other contractors, and obtained many different quotes. We had the opportunity to go with other contractors, However boy am I glad we took our time in researching these other contractors--not only did they have bad time management, but they didn't show up to jobs , performed a terrible job and took client's money and ran off without completing the job. Level Q is NOT like this at all !!, Ehab the CEO of Level Q, is a smart, knowledgable, creative, attentive, trustworthy individual who sincerely cares in performing not just a job well done but to perform quality work with quality products. He helped us through every step and provided his recommendations along the way.

His team was also a pleasure to have in our home, they were trustworthy, courteous and hardworking group of craftsman. We loved his father, who assisted us in every aspect of the job and is very very knowledgeable. The work that was done in our home was top to bottom-- new flooring, new bedrooms, new bedroom closets, new 3 piece washrooms, new custom made kitchen with beautiful white tiles and cabinetry with the addition of open concept living room and dining. Basement was also done new flooring, 3piece washroom, laundry and wash, 1 bedroom with huge closet (and more)--- Everything was done according to my family and I's dream. These guys are full service -- from creating the design to following through in making it exactly as it was planned (he even showed us how it would look using 3D equipment). During the entire process Ehab kept us up to date and on budget with everything. Ehab's pricing was comprehensive with no surprises.

Our favourite part of this whole process was not only how the kitchen turned out (which is our favourite part) but how we gained a family in whom we have no affiliation with. During the project, Ehab and his team would include us in every aspect of the project. He made us not feel like we were strangers in our own home. They had respect, amazing customer service and always communicated effectively about everything. He met every deadline , and even followed up after the whole project was completed. We recommended Level Q to everybody, especially the ones who like to converse and interact with people. We couldn't be more happier then to select Ehab and his team. Ehab -- you know you ain't done yet, lol as we have more intentions on doing outdoor work next. Thank you for your amazing hard-work & your patience, Keep it up -- you are legendary !!

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Company Response

Thank you so much for the amazing review! I'm so happy with the results of the project. Can't wait to take the final photos! One of our best transformations yet! Hope to see you guys again in the near future. It would be my pleasure to work for you guys again!
Thanks from the whole crew!

kholborn0
kholborn0
4 reviews Whitby, ON
10/10

Kitchen Renovation and Hardwood installation

I am very please with my new kitchen and the whole main level looks amazing. Ehab made sure that everything was done the way I wanted. Drawings come back with a pillar at the island after a wall was taken down which I didn't want. Ehab found the solution to get rid of the pillar.
Level Q is a reliable and respectful company that anyone who hires them would not regret their decision.

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Company Response

Great to hear that your enjoying your new Kitchen! I was not a fan of the pillar being rite in the middle of the island either. Thanks to our great Engineer we were able to upsize the beam and shift the point load to an existing wall section! The results look great. It was our pleasure working with you!
Thanks for the great review!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Level Q Renovation & Design Inc.

Level Q was established around the tenet of quality design and craftsmanship. Through our meticulous attention to detail we consistently strive to elevate our standards of excellence and performance. Articulating your desires, through our refined design and superior craftsmanship, your visions are brilliantly brought into fruition.

CATEGORIES
Basement Renovation, Bathroom Renovation, and Kitchen Planning & Renovation
PRODUCTS
We supply a wide selection of the highest quality: Laminate, Hardwood, Kitchen Cabinetry, Counter tops & Kitchen + Bathroom Fixtures.
SERVICES
Here at Level Q we offer the highest quality service in the following: Bathroom Renovations Kitchen Remodels Basement Finishing Fences & Decks Flooring: Tile, Stone, Hardwood, Laminate & Carpet Painting
BRANDS
Brands we work with but are not limited to: Fixtures; Riobel, Delta, Kalia Paints; Sherwin Williams, Benjamine Moore Quartz; CaesarStone, SileStone, KStone Shower Systems; Schluter, Georgia-Pacific Hardwood; Appalachian Flooring
STYLES
We work very closely with our clients to create a style that best suites there vision without sacrificing functionality. "Modern with a touch of tradition"
SPECIALITIES
Our specialties are customer care. No matter what the project is we treat them all with the same company values. Cleanliness & organization are a couple of our key factors that keep our projects running smoothly and the home owner in there comfort zone.
WEBSITE
http://www.levelq.ca
YEAR ESTABLISHED
2005
NUMBER OF EMPLOYEES
4
RETURN POLICY
All custom orders are final sale. Flooring products can be returned for full refund minus a warehous
PAYMENT METHOD
We accept cash, cheque & all major credit cards. For credit card payments there will be an additional 2.5% surcharge.
LICENSES
At Level Q we use Licensed electricians, Plumbers & HVAC Technicians.
LIABILITY INSURANCE
Yes
DIPLOMAS
Fine Arts & Design Diploma
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
All projects come with a 1 year warranty. This does not cover physical damage or products. All produ
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.