After receiving several quotes we chose Level Q on the basis of other reviews, Ehab's friendly nature and quick responses, and the detailed line by line estimate we were given, which made it very clear what each piece of work cost and when payments were due.
We were kept updated on timing and covid related delays beyond their control.
The work was a complete gut job and renovation. Both the Level Q team and their external trades were incredibly clean. Everyone was considerate of our pets and us working from home.
They were patient with our questions, and knowledgeable on design / aesthetic / ergonomics, and we talked through changes to scope of work, which were promptly updated with revised estimates.
The attention to detail was impressive, and it felt like they were building something for themselves, such was the care and quality of the work.
Potential cost overruns- eg lumber - was mentioned to us, but thankfully prices had come back down by the time work started. The point here is that there weren't any surprises. Of course some things needed to be adjusted, but everything was clear as day.
This crew cares, and so do the people they work with. We loved the experience and end result so much, we intend to hire them for our kitchen. We hope that speaks for itself.
With all sincerity, we simply can't recommend Level Q highly enough.