If I am going to spend money, Id prefer to give it to people who are kind, helpful, or just plain good at their jobs. With Green & Spotless, all these criteria were met, and more. They did a job for me that not many other air duct cleaning companies even entertained.
Several weeks ago, Id suspected that there were mice in my ductwork. There were all sorts of noises emanating from my air registers/vents, no matter which room/floor, and it always happened in the overnight hours (when mice are most active). As soon as other companies heard there might be mice, they wouldnt even let me finish explaining my situation before shooing me off the phone. Devon from Green & Spotless was the first person to listen to the whole story and even tried to troubleshoot things for me over the course of multiple phone calls.
Devon and Alex considerately coordinated their arrival to my house at the same time as the pest control company. They drilled very small holes in the main duct trunk to insert the inspection camera, and used another camera attachment to look down each individual air register. I was able to view everything on an HD handheld screen. Thankfully, there were no traces of mice!
By then, Id observed enough to see how carefully and seriously Devon and Alex take their work. I asked them to stay for an air duct cleaning. There were many steps to the process, and I could tell this service was professional, not a rush job. I asked countless questions and they always patiently explained everything.
On top of the efficient work they do, both these gentlemen are so personable! They laughed and joked with us, and theyre just kind, caring fellows all around. Id lost many hours of sleep, anxious about the potential of mice running rampant through my ducts. These men had listened to my dilemma when no one else would, and they helped me find a solution. Im extremely grateful for their services, because it allowed me to sleep again!
I consider my money well-spent the work was tidy and conscientious, and the customer service was unparalleled! Thank you Devon and Alex at Green & Spotless, you definitely made a difference for my family and I! I hope your company has much success!