HomeStars  >  Mold Detection & Removal in Markham  >  The Mold Guy, Mold Detection & Removal
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Reviews for The Mold Guy, Mold Detection & Removal

Average customer rating:
9.8 10 (478 reviews)

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Telma in Toronto
1 review Toronto, ON
10/10

We called the Mold Guy to help us figure out what the weird smell in the basement was (we thought it was mold). Although some common mold was found, our technician went above and beyond to help us understand what else could be causing a smell and how to prevent further mold buildup in the future. He could have easily up sold us on more services and didn't. He was honest and helpful with his recommendations. Would definitely recommend them.

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Company Response

Hi Telma, thank you for calling The Mold Guy for your basement mold inspection. Glad you found our service to be honest and helpful! Our goal is to always provide honest mold inspections and educate our customers on how to prevent future mold growth in the home. Thank you for your review! - Brittany

Spenser Wun from Mississauga
4 reviews Mississauga, ON
10/10

Called to have mold removed from the attic of our new home. The initial call was very clear and informative and an accurate quote was given upfront. The guys arrived on time. They were very friendly, knowledgeable, and cleaned up after themselves as if they were never there. All the mold was removed within 3 hours. Impressed with their service all around and would highly recommend them.

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Company Response

Hi Spenser, Thank you for taking the time to write The Mold Guy a review about the attic mold removal! Goodluck with your new home...Brittany and your friendly Mold team :)

Sofia in Toronto
1 review Toronto, ON
10/10

Our tenants suspected mold in the fan. The only choice for us was to order professional services. Inspector came, did the evaluation, and advised there is no mold in place. It's very important to have a trustful professional who would not abuse lack of knowledge.

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Company Response

Thanks for the wonderful review about the mold inspection at your rental property. Happy we were able to ease your tenants mind about the possible mold issue. Thanks again Sofia. - Brittany.

Emma in Toronto
1 review Toronto, ON
10/10

The Mold Guy from start to finish was stellar! Called to inquire about mold removal for a new home we purchased and the info given over the phone was clear and very informative. I was even able to obtain a quote over the phone, sight unseen. A date was scheduled promptly and the guys removed all the mold within 3 hours of arrival. Thrilled with the customer service and workmanship!

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Company Response

Hi Emma... when it comes to attic mold removal, our goal is provide you with all the information you need to make an educated decision. We are thrilled that you were happy with the service from start to finish! All the best, Brittany and The Mold Guy Team!

David in Maple
6 reviews Vaughan, ON
10/10

I called the office the morning of January 2, 2018. I had a mold issue in the attic and my property up for sale. I spoke with Kay who answered all my questions. She was extremely nice and explained the procedure in full and was very knowledgeable. We arranged for the service the following morning at 8 and the guys showed up at 7.45. They were prompt, clean and completed the job timely. You'd never know they were there. I would highly recommend their service to anyone.

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Private User
1 review Toronto, ON
10/10

We had The mold guy come into our workplace to do air quality tests for mold . It is an old 4 story building in downtown Toronto.
They were super helpful , right from the beginning, and returned my messages and e-mails promptly!!
The staff in the office were very kind and were very helpful and made the whole process much easier than I thought.
The actual testing was quick, and the technician was really nice, and was more than happy to answer all of my questions.
We got the results back in about three days, and pleased to say we were mold free!!
I would recomend The Mold Guy for sure!!

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Katesdml in Toronto
1 review Toronto, ON
10/10

We contacted Mold Guy after a very stressful fridge leak. They came right away, fixed the issue very efficiently, and made me feel very confident in their service. Highly recommend!

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Company Response

Hi Kate.. You were such an amazing person to deal with. Thank you so much for the review.
Happy Holidays! Kay, Brittany,Phil & Drove

Jason from Mississauga
7 reviews Toronto, ON
10/10

Very professional and honest. Drove asked many detailed questions and inspected the whole house.

Drove explained the cause and effects of mold in different area and how to prevent them.

I would highly recommend this company for anyone.

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Company Response

Thank you for taking the time to write a review at such a busy time of year. We sincerely appreciate your business. Thank you Thank you!

MY in Toronto
1 review Toronto, ON
10/10

Excellent service! They were reliable (called to say they were running late), friendly, professional, and did a very thorough job cleaning the project. Since I was at work, I also appreciated the follow up phone call and photos to let me know the job was complete, before leaving my house. Would definitely recommend to anyone who needs mold clean up.

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Company Response

Thank you MY for choosing "The Mold Guy" for your mold removal services. We believe communication is key to a successful service call. Thanks for writing us such a wonderful review. Have a happy holiday season Kay & your Mold team

Private User
1 review Toronto, ON
10/10

Basically, we were worried about mold in our home. My wife has asthma and was having trouble breathing. We tried to clean everything up ourselves but the problem persisted. I called many different places and The Mold Guy was able to get there faster than anyone else. And they were able to identify the issue and we removed the offending material ourselves and she's been breathing easy ever since. Thank you!

0 of 1 people found this review helpful.
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Company Response

Thanks very much for the review. We are so happy that we could help you. Thank you Kay

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Mold Guy, Mold Detection & Removal

Mold Detection & Removal (Mold Inspections and Mold Removal) (Mould Inspections and Mould Removal)
We are a IICRC Certified Firm (the Gold Standard in Restoration). Our Mold Inspections, Indoor Air Quality Testing and Mold Removal services in Toronto and the surrounding GTA have been developed with years of practical experience and ongoing education. Our goal is to provide great service above and beyond that of our competitors.

From the first call to project end you can expect:

+ Easy Communication
+ Honesty
+ Reliability
+ Trouble Free Process
+ A Commitment of Excellence
+ A team that strives to save you Time, Money and most important, disruption to your personal life or place of business.

At The Mold Guy we’re not satisfied, unless you are! The Mold Guy prides itself in being your ethical Mold Inspections and Mold Removal professionals for Toronto and the surrounding GTA.

Once you suspect a Mold problem and make that first call you will talk to one of our Mold Professionals that can quickly help you understand the extent of the problem and schedule a Mold Inspection at a convenient time for you. We make the process systematic and most of all, calm and efficient.
Our Mold Detection (mould detection) Service starts with a Certified Mold Professional onsite to evaluate the extent of any Mold related problems.
Our Mold Inspectors will educate with mold facts which hopefully helps you relax and understand what’s next.
We will provide a written quote and go over the scope of repairs with you and make sure all your concerns have been addressed.
At The Mold Guy from top to bottom beginning to end, taking pride in what we do is our standard. We really do care! We’re not going to send anyone to work in your home or business that we wouldn't want working in ours. We believe in taking care of your home as we would take care of ours. Therefore as a company, we know you are getting the highest level of care and service which starts by talking to a company representative that knows Mold, not an answering service. We look forward to hearing from you!

CATEGORIES
Mold Detection & Removal
SERVICES
Mold Inspection, Indoor Air Quality Testing, Thermal Imaging, Mold Removal.
SPECIALITIES
Mold Inspection Mould Inspection Mold Removal Mould Removal Indoor Air Quality Testing
WEBSITE
http://www.moldguy.ca
YEAR ESTABLISHED
5
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Chq,,Visa , MC,American Express
LICENSES
Certified Home Inspector, Certified Residential Mold Inspector, Commercial Building Mold Inspector,
MEMBERSHIPS
internachi, IAC2, MICRO, IICRC Certified Firm
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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