I recently had a problem with my Samsung washing machine as it had issues draining. I called the top appliance companies on Homestars to get a sense of who could do it and at what price. As it was approaching Christmas, I wasn't sure who would get back to me and when.
Atiar at High Tech was the first and only person to reply indicating he could help. He came the very next day, took apart the washing machine, and determined it was a drain pump issue, saying he was 100% sure. He actually had the replacement drain pump right in his car, and installed the new one on the spot. He promised if it still didn't work, he would make sure I was taken care of. He tested it right there with one quick cycle, and it worked.
Since then, we haven't had an issue and the washing machine works great. Again, he was the ONLY person to get back to me before the holidays and came the next day and fixed it on the spot. He was also pleasant to deal with. Amazing experience and I would absolutely recommend Atiar and High Tech for appliance repair.