Asr Moving Services

Moving & Storage
Toronto ON M9V 4B5
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HomeStars
Moving & Storage
Asr Moving Services
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72%

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Reviews for Asr Moving Services

Average customer rating:
7.5 10 (186 reviews)

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Elizabeth Holt in Pickering
Elizabeth Holt in Pickering
4 reviews Pickering, ON
10/10

moving - storage to apartment

The company we originally booked did not show. ASR came to the rescue in good time. Courteous and helpful! I was happy. It was a small job and I found others did not want to bother. They arrived as soon as they could since I called last minute. I would use them again.

Approximate cost of services:
$350.00
4 of 7 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

K Kennedy from Etobicoke
K Kennedy from Etobicoke
1 review Etobicoke, ON
0/10

2 home move

This was the worst moving experience of my life. They showed up late, upped the price right away. they were unaware of the second location, 2 hour lunch, refused to move several pieces of furniture and left behind several objects after arriving at destination at 11:30 pm. Quoted $600.00 for an approx 9 hr move. Charged over $1100.00 They didn't even want to unload until paid in full. Police almost called. Very inexperienced people.

Approximate cost of services:
$600.00
7 of 10 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

Steve from Brampton
Steve from Brampton
1 review ,
10/10

Basement Move

This is Steve from Brampton. I had a very bad experience while moving my entire house a couple of years ago and I was very serious this time to hire a professional team to move my fully loaded basement. My friend suggested me to hire ASR movers. They came about 10 mintues late (got a call from the office well in advance for the delay) which is not a big deal. They were very friendly, professional and strong guys. Even they helped me in packing some stuff for me. I don't know why there are some negative reviews about them (may be to hurt their business).They charged exactly what they told me while hiring them. I am very much satisfied with their services and would like to suggest everyone to hire them. Thank you very much guys, you did a really good job.

Approximate cost of services:
$65.00
7 of 10 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

Landmark Athletics
Landmark Athletics
1 review Toronto, ON
0/10

2 Bedroom Condo Move NIGHTMARE!

NEVER get ASR Movers EVER. I would like to rate them a 0 out of 10, I can't even given them a 1 just for finally delivering the stuff as i had to go back to the old building to get everything they left behind!
I was jipped just yesterday! What a terrible company, I had a to move a small 2 bedroom condo (1 bedroom and the other bedroom is an office), I've moved several times and only taken 2 hours maximum in the past).

We had the elevator booked from 9am-12pm ASR Movers show up at 10:40, and hour and 40 minutes late! They drag their feet, loading one box at a time instead of loading up the dollys and packing the elevator to its capacity (anything to take more time and increase their hourly rate). They were supposed to disassemble the bed and it took them 45 minutes! (I have a simple queen bed where the 2 sides pop right off, no tools needed) - they "lost" their 2 wheel dolly and didn't show up with any materials to wrap the fragile glass or mirrors so I gave them my own bubble wrap.

They took soooo long that they got kicked out of the elevator by security (you would think that if you show up that late you would try and move quicker to meet the elevator deadlines). They tried bringing the rest of the items down the main elevators and took another hour. Security allowed them to go back up and grab the last of the items and come down in one run -- but they took another hour and they got kicked off the property because other trucks had booked where they were parked. They ended up carrying my belongings into the street where they moved the truck to - luckily it wasn't raining! (No idea why this wasn't in this stuff wasn't in the truck already). I had to listen to security complain about how terrible these movers were all day.

So now we go to the new building where we are moving to (across the friggin street!). These elevators were booked from 10am-1pm.. but by now it is 3pm, luckily they allowed us to still use the elevator.
So they go to the loading dock and they drive into one of the concrete pillars at the loading dock and damage it!
They continue their half ass shananigans at this building too (carrying one box at a time to the elevator, and stuffing only one to two items per elevator ride).
I had to physically get their 4 wheel dolly and show them how to stack boxes on it to move more items per each trip.

They took several hours just to unload the truck and security had to force them to leave again because other people needed the elevator.
They finished at 6pm!!... a 7 Hour move for a small 2 bedroom condo going only across the street!!

Here's all my items i own:
1 queen bed
1 Dresser
1 Bar
1 small desk
1 3 seater couch
1 Big Screen and tv stand
20-25 Boxes (small and large size)

Try to tell me that's a 7 hour move at $65 an hour?!?!!!

These movers have no clue what the heck they are doing, I called their manager to complain about the $600 bill and all he gets belligerent with me and says that I have to pay because I have all my belongings now and I should have complained earlier in the day. Well if I complained earlier then they would have held my belongings ransom!!!
They also make you sign a waiver saying they are not liable for ANY damage to your belongings.. you mean they don't have insurance?? But they advertise that they are insured.. false!
They charge me for an hour of drivetime from Etobicoke to West End Downtown Toronto?? (12 minute drive)

I am filing a BBB complaint with ASR movers (if they are even listed) BEWARE of ASR Movers in Toronto or Etobicoke. They will make your move a living hell!

Approximate cost of services:
$600.00
8 of 10 people found this review helpful.
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Company Response

This is the same review as Kathy. No need to create two accounts to share your opinions. One is enough. Thanks

Fred from Brampton
Fred from Brampton
1 review Brampton, ON
10/10

Small Move

Used ASR Movers for a small one room move. Super service, no issues. Charged exactly what they quoted (Not a penny more!) Sent two movers which followed my instructions for furniture placement with no problems. They were slightly late on arrival but that is still more than acceptable considering I called to book the move THE DAY BEFORE!!!! Would definitely recommend to friends and family. Thanks guys for the service! Fred (Brampton)

Approximate cost of services:
$200.00
5 of 9 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

Harry from Etobicoke
Harry from Etobicoke
1 review Etobicoke, ON
10/10

Moving from house to house

Well to be very honest, I really appreciate their work for doing an excellent job while moving my stuff. The guys were very punctual, they were right on time. Moreover, they were very energetic. They seems like very professional in their work. Good job guys and thank you very much.

Approximate cost of services:
$60.00
6 of 9 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

gagan from Etobicoke
gagan from Etobicoke
1 review Etobicoke, ON
10/10

moving from house to house

This company doesn't have a great reputation on here, and I'm really not sure why. They did a great job of moving and I from our previous house into our new home. They did ask for our credit card number up front when we booked, but that isn't an issue for me. The crew who showed up to move us took care of our belongings, packed and unpacked the truck properly and in a timely fashion, and never had a complaint about moving things out of our third floor walk up. I wouldn't hesitate to recommend them to my family and friends. Thanks!

Approximate cost of services:
$950.00
5 of 9 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

Andy in Scarborough
Andy in Scarborough
1 review Toronto, ON
9/10

Apartment to House move

ASR movers are Amazing they moved my stuff from Apartment to house last week. They provided excellent service. They wrapped ever wooden item. According to me they are very good and professional movers where as some people writing negative reviews about them. I think that are not true.

Approximate cost of services:
$450.00
5 of 9 people found this review helpful.
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Company Response

We want to thank you for choosing ASR Movers and appreciate your time and effort for writing this review.

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