Joseph Lauren Design Inc.

Working with Joseph Lauren Design was an absolute joy. Paolo and his team are knowledgeable, skilled and approachable. Paolo, Andrew and Joe answered every question along the way. Their attention to detail is remarkable and their innovative ideas leave my backyard fully transformed. It’s reassuring to know that professionalism, punctuality and customer service still do exist. I have used their services in the past and will continue to do so. I unreservedly recommend Joseph Lauren Design.

Working with Joseph Lauren Design is a pleasure. Every employee is knowledgeable, professional and personable. They are very tidy and organized and they are true perfectionists. They treat my house as if it's their own right down to the tiniest of details and never leave a thing out of place. From start to finish, the process is always seamless. I will continue to use them for all my landscaping needs and highly recommend them to anyone looking for superior quality work!

I've known Paolo for several years as our boys used to go to same school and have the same love for soccer ⚽️.
Little that I knew he was into landscaping and pools. Received several quotes from other pool landscaping companies, but decided with Joseph Lauren Design. Our comfort level and overall project overhaul was in Paolo's hands.
With our difficult property layout and elevation, Paolo, Joe, Andrew and Team had their hands FULL.
Well.... what an accomplishment and breathtaking view of out project. Awesome work, with lots of attention to detail. Paolo has a good sense of of what needed to change and improve our look from original design of backyard. They put the heart and soul this past heatwave summer. Responded quickly to all our concerns which were are always addressed. Photos of perfection speaks for itself (see below). Compliments on the work they have done in our back yard was extraordinarily. Other neighbours have Joseph Lauren Designs contact which they will receive same courtesy and knowledge. We continued with them for our stone front porch, and commencement 2021 Spring projects, they will complete backyard and the front driveway. I would recommend them to everyone as loyalty and comfort come first in their line of business!!!

Don't hesitate...go with Joseph Lauren Design.

Felix Tasciotti

I had the pleasure of working directly with Paolo who was in charge of our dream backyard. The pool, lighting, cabana, and landscaping was all handled directly with Paolo. My wife and I were fortunate to watch the progress day by day and just how hard working and professional his team was. He has an eye for detail and will patiently walk you through next steps and suggestions. Couldn’t be happier with not only the end result but the entire process.

Our pool project turned out absolutely beautiful. Paolo suggested the perfect materials for us after expressing to him what colour scheme we were going for. Everything blended together so well, the landscaping, lighting, stone, pool liner cabana...everything turned out just beautiful. Paolo and his team were always on time, very clean and very thorough when it came to detail.

I was referred to Joseph Lauren Design by the stone company, Zara Stone, and dealt with the owner Paolo. I'd purchased flagstone and needed it installed.

I liased with Paolo over text messages (he never came to see the site) and we discussed the job and price. I sent him photos of the stone and where it was to be installed.

Paolo said he'd pick the stone up from the stone yard for us and bring it to the site to save some money on delivery (which ended up being a huge mistake).

He was pleasant to deal with, responsive and suggested ideas on how to finish the job.

We agreed the job would start on a Friday. He said he couldn't make it and it would be the next week, which is fine.

I was leaving the house on a Sunday morning and his father showed up unannoucned at 9am at the job site and said he and Paolo were there to do some prep work. I didn't have time to talk them through the details of the job as I had an appointment to go to. I said don't cut any of the grass or anything until I get back so I can show you.

He said fine and that Paolo was showing up soon and they would just start the prep work and levelling everything.

While I was away Paolo texted me and said the scope of the job has changed and he needed another 25% vs what we had negotiated. Again, he didn't come and see the site before agreeing on the price.

I said we could talk about it when I got home, again this was on a Sunday, and then I got a text saying "I will be returning the stone to Zara tomorrow morning I don't think it will work out."

He then held our stone hostage asking for us to pay him to leave it there or else he'd take it with him. I said just to wait until I got back, but he took the stone with him and then wouldn't return any of my calls or texts.

Eventually he returned the stone to the stone yard, and after we finally arrange for delivery (because it'd already been paid for), about 20% of the stones were damaged (like the photo below).

Paolo never responded to me again and Zara stone would not refund any of the broken stones. So we were left to deal with it all ourselves.

Be very careful dealing with Joseph Lauren Desgin, Paolo and Zara stones!

Great work, with lots of attention to detail. Paolo has a good sense of what will and wont work for your house. We have done several projects with them over the past few years, and have always been satisfied. Phone calls/text messages are responded to quickly, and all our concerns are always addressed. They leave the job site completely spotless each night, and the work speaks for itself. We have received so many compliments on the work they have done both in our front and back yards. We are always quick to refer them when someone is looking for work to be done. By far, the best people in the business.