I hired Gleem Home Cleaning for a post renovation clean. Even though he was more expensive than other companies i had research, when speaking on the phone he offered some great advice and stated he would clean my couches and windows, where other companies stated they would charge more for that service.
Due to scheduling, i was unable to be there when the cleaning was complete, however thought my boyfriend and Mike, the company owner, could handle it.
When i got back to my house later that evening, i was shocked to find so much dust still in the house. I choose this company because their website claims “Dust Free home’ and even guarantees it. I choose this company because they mentioned on their website how individuals can suffer from sinus infections due to dust, and that was what was happening to me. I choose this company because i thought i could rely on a professional cleaner to clean my house.
Instead i got, a bathroom mirror that was completely disregarded and still had dust on it, it was as though they cleaned around it. My kitchen island had some film on it, that when i ran my finger on it, white particles was left on my finger. WHen i went to my basement, there was a whole shelf that was not even touched. My furnace was still covered in dust, my couch was not even vacummed and dust was still left on it. The glass on my windows was the only thing cleaned when the sills were to be cleaned as well.
When i sent Gleem Home Cleaning an e-mail regarding my concern with proof of pictures i had asked them to call me back as soon as possible. When i received the call, i had spoken to Mike. When verbally explaining my concerns, instead of offering solutions, he began to yell at me, suggesting i take a ‘rag’ and clean it myself. He stated that the film on my island could be because his vacuum sometimes leaves a bit of dust and he couldn’t get “100% of the dust.” Odd as his website claims he can. When i brought up the window sill, he questioned if i expected him to take the windows off to clean. When i had mentioned about the couches, he began to yell even more. In which i decided to end the conversation.
When i mentioned to him that i was going to write this review, he threaten to sue me.
Would i recommend this company absolutely not. Mike had handle my concerns after the job was completed poorly. Instead of offering solutions, he became defensive, yelled and threaten to sue.
My recommendation if you do choose to go with this company is that YOU ARE ABLE TO DO THE WALK THROUGH AT THE END! Granted my boyfriend was there, but he was also working at the same time. I can put a bit of blame on him, but i also put blame on Gleem Cleaning company, as i was told they clean over a thousand houses, and with so much experience under their belt, i shouldn’t of ran into this problem!