There was a leak in one of our windows which was coming from the roof. We called Reid's Roofing for an estimate and were shown the problem on an infrared camera - condensation in the attic travelling along a beam from the furnace stack to the window. The problem appeared to be only in the one area.
The day of the repair, the crew arrived promptly in the morning, cut a hole in the roof, removed the wet wood, insulation and vapour barrier. Spray foam was applied to the affected area and then the roof was fixed - with new sheathing and an SBS patch to close the hole. We were shown photos and videos of the process so that we could see the water damage, the removal of the affected material, and the installation of the new material. The process was completed quickly - one day, plus an hour the next to finish. The invoice was the same as the estimate; there were no additional costs. We are very happy with the work and the cost was reasonable. We would have no hesitation hiring Reid's Roofing if there were other problems.
- Approximate cost of services:
- $6,000.00
- Company Response
David, I truly appreciate you sharing your experience from start to finish. The detail description that you explained is exactly what we try to provide to all of our customers. Our goal is to ensure that we don't always fix the problem for the foreseeable eye, but rather the longevity of your entire building envelope.
Thank you for trusting us.
All the best,
Jessica Reid.