We've used Enviromasters the past 3 years for our seasonal fertilizing and weed control . We love the product they use as we have 2 small dogs. However, this is also the third year that there have been customer service issues. Any other company I would have quit using them, but I think the pet friendly fertilizers and weed control are limited in the Edmonton area.
We've asked them to call the day before so we can unlock our gate. They don't.
We'll email and ask them when they'll be coming and generally they are 4-5 days later than they say they will arrive.
They only do part of the service instead of the whole thing (ie. Today they came and only did the fertilizing and not the weed control when we already have dandelions growing).
When the services are done well, our yard looks great. I'm not sure if they're going through growing pains, or just bad management pains. We will continue to use them until we find an alternative company.
- Company Response
please make sure you use the name of the person providing the service as I did not do this for you and there a few different owners in Edmonton