Eco Choice Windows & Doors

It's redundant to repeat the same accolades and appreciation as my first post on this company. They are a shining example of how all business - in any sector - should operate: care first about the customer, the service and the quality.

Their product is best for those wanting green technology too.

Selfless service. From sales to the craftspeople, they care deeply about relationships with customers as they do about their workmanship.

A wonderful group of people and a joy to work with.

We had a new front door and invisible screen installed last year and are completely happy with the quality of the materials and workmanship. Gabriel was very helpful in guiding our choice of colour and design, and was meticulous in ensuring the work was done well. Just a quick heads up for those who have are planning on getting the invisible screen - make sure you follow Gabriel's advice on regular silicone spraying of the rails to ensure it operates smoothly.

This is the second time we are using Ecochoice for our windows. We had them install 2 bedroom windows last year and we like their quality. Gabriel explained all about Tilt and Turn windows and how the process goes. The service was very good and we had no issues with these windows. So we decided to use Ecochoice again for our new addition with two rooms and a bathroom.
Unfortunately, the windows were a big dissapointment for us this time. The manufacturer was changed and Gabriel did not notify us about it. So when we came home that day, we were shocked as they didnt look how we expected. Plus, the frame was scratched in many places on the inside and outside.
When Gabriel came, he said that per manufacturer scratches are permitted and he also brought polisher as if these scratches could be removed with them. As the manufacturer was changed so was the way the mosquito nets. With the other windows they were pop in style, in these ones the frame was actually cut and they were pushed in those slots. So now each time we want to open the window completely we first have to make sure we have something to wipe off condensating water that is running from thise net cuts.
Now going back to our conversation with Gabriel. He was talking to us as if we were not using windows properly and we should not be opening them fully, maybe once or twice a year just for cleaning. Just to clarify there is no restrictions per manufacturer how many times you can open the windows. If simply like fresh air in our house.
Of course, he gave us discount as we could not remove the windows already as all the outside work had to be done around them. Unfortunately, each time i open the window i get upset when i see the scratches especially with the sun. When we talked to our mother who was there at the installation time, she said that windows arrived without protective cover and installers were dragging them on our porch roof.
To add, we found out later that installers didnot use enough foam and it was holes everywhere around windows. So they only used it a little so that it looked like properly done. If we didnt discover that we would have ended up with cold walls around windows and no proper insulation. Of course they came back to redo it and their excuse was that they dont know how it had happened.
The second experience with a company was a big dissapointment for us.

Last year we had garden doors installed by Eco Choice. We were extremely pleased with the sales, workmanship and product, so decided when we needed a new front door the only person to call was Gabe. Not knowing exactly what we needed and soon became overwhelmed with choices, Gabe, in the rain walked me up and down our street, pointing out different doors and sidelights. This truly is customer service at its best. We love our new front door which is constantly admired and has added value to our home.

In researching various options for patio doors that would improve the heat retention for our house, Eco Choice was the first and only supplier who honestly discussed the pros and cons of double vs. triple pane and offered an unbeatable price to boot. The installation was smooth, timely and the new patio door is just what we needed, helping us save money in the long run!

Mississauga- We replaced all our main floor windows and patio door as part of our home renovation.
Gabriel gave us great advice on the products. Eco Choice Windows and Doors did a great job.
Quality, Service and Price were excellent.
I would highly recommend them to anyone.

Dealt with Gabe who was very professional, front door was installed on time as scheduled and look great. There were some issues with the wood trim and alarm wiring but Gabe addressed the issues immediately offering to have work redone and a $200 credit.

I've worked with Gabriel and Ecochoice for a number of jobs now. They have a very high efficiency product at a great price. Throw in great customer service, and you've got a winning combination. I would highly recommend Ecochoice, and will be working with Gabriel on my next planned upgrade.

We recently engaged Eco Choice to install a new front door at our home after obtaining 3 other estimates from various reputable contractors. Needless to say, we are extremely pleased with both the purchase and installation of our new fibreglass door, which has received numerous positive comments from our neighbours. We met with Gabriel at a home show earlier this year, and received some great input from him as we considered this purchase. The estimate he later provided was very reasonable, and his installers were excellent as we were looking for a contractor who would expand the existing door frames to accomodate a larger door and two side-lites. All in all, our experience with Eco-Choice has been a very positive one and we would not hesitate to recommend Gabriel and his team to anyone considering a similar purchase.

We wanted to put a dog door into our existing door, but in the end decided it was time to upgrade the door instead. After searching for a suitable vendor/installer we came across Eco Choice. Couldn't be happier with the end result. Installers who came did a great job. Dog door cutout was initially done incorrectly, but Gabriel quickly sorted out the problem and replaced the door at no charge. Happy to recommend