Watermart

Water Filtration & Purification
321 Carlaw Avenue, unit 215 Toronto ON M4M 2S1
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 8 timesBest of 2019winner 8 times

Reviews for Watermart

Average customer rating:
9.9 10 (406 reviews)

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Kerry in Thornhill
Kerry in Thornhill
1 review THORNHILL, ON
10/10

Install under-sink drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

You could not do much more than what was done at my home!!!! FANTASTIC!!! I would not hesitate to recommend Watermart. Thanks to your team for the great work! It is much appreciated.

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Company Response

Hi Kerry. Thanks so much for the great review! Please let us know any time if you have questions.

RA in Toronto
RA in Toronto
1 review Toronto, ON
10/10

Reverse Osmosis Drinking Water System Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I wanted to give you some feedback on my recent visit from WaterMart. Scott delivered exceptional service, as always. It is always a pleasure to deal with him and you should be proud to have him on your team. I really like the fact that Linda took the time to call and let me know that Scott was running behind. I also wanted to tell you that it is always great dealing with you Dave. You are a true professional. I do, and will continue to recommend WaterMart.

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Company Response

Thanks so much for the review. We really do focus on knowledge and top notch service. It's a great feeling to know that people appreciate it. Thanks once again.

Dave

Marta in Thornhill
Marta in Thornhill
1 review THORNHILL, ON
10/10

Whole home backwashing carbon filter and reverse osmosis system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Everything was exceptional, especially Scott. Usually it is a real inconvenience having a service technician in your home, but my experience with the Watermart service technician was exceptionally quick, informative and pleasant. Even our dog liked Scott. Thank you.

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Company Response

Hi Marta. I have passed your kind words back to Scott - he sends back his thanks. Thanks for your great review. We are very fortunate to have a dedicated team here at Watermart. Please let us know anytime if you have questions about your systems.

10/10

Water softener with hard water bypasses and drinking water filter

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Our entire experience with WaterMart was fantastic. Dave gave us information on the system options and we did not feel oversold at all. The price was also very reasonable. Ron was our service technician and he did run a bit late, but we received a phone call to advise us of the delay. On that note, he was less than an hour late. He was fantastic! He explained our system further, he worked with our wishes on the bypass lines (we wanted to keep some lines hard water), and he tried to keep the costs down for us. Our entire experience with WaterMart was awesome! The service, the professionalism, and the personalities were a pleasure to deal with. We would recommend them to anyone

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Company Response

We love to hear the words "fantastic", "reasonable" and "awesome" in relation to Watermart. Thanks for the great feedback Melissa. And if ever you have questions about your systems, please give us a call any time.

Nancy in Toronto
Nancy in Toronto
1 review North York, ON
10/10

Whole home filtration system and drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was excellent…and greatly appreciated how you called, the technician came in a timely manner and then you followed up—-recipe for success!! Praise for the friendliness and seriousness Watermart displays.

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Company Response

Hi Nancy. I'm so glad that you were happy with the service you received from Watermart. And thanks so much for the kudos. Please let us know if you ever have any questions about your system. Thanks again. Dave.

The OC in Mississauga
The OC in Mississauga
6 reviews MISSISSAUGA, ON
10/10

Reverse osmosis system with pH booster, installed

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Straight forward advice, friendly service and the right price point. Dave took the time to explain things thoroughly and patiently even though I called about three or four times. I liked the fact that I was given the information I needed without ever feeling the pressure to buy.

Ron, the installation guy, was very pleasant, punctual and efficient. He took the time to explain things each step of the water system installation process.

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Company Response

Nobody likes a pushy salesman. We see ourselves as consultants - not salespeople. Like you said - give decent advice and offer good products at good price - this formula sells itself. Thanks once again for your business.

Beatrix in Toronto
Beatrix in Toronto
5 reviews TORONTO, ON
10/10

3 Stage Water Filter Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

You have the best customer service around. Watermart gives me one phone call/year, followed by a pleasant visit in a one hour time slot. You guys are terrific. Keep up the good work.

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Company Response

Thanks for the positive feedback, Beatrix. It's not a complicated formula. Makes one wonder why it is so difficult for the cable company to do the same thing. Please let us know any time if you have questions about your system or water questions generally.

Laura in Toronto
Laura in Toronto
1 review Toronto, ON
10/10

Whole home & drinking water filter systems

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was great that someone called due to the fact that the service technician was running behind (and traffic was crawling that day) — That phone call was very much appreciated and really is great customer service. I also like that we get 'the call' when we are due for servicing — I would never keep track of this, so it is very helpful.

Everyone from your company, whether on the phone or in person, is always very friendly and sincere — Always a pleasant experience. Thanks for the great work and for 'the Best Water in the city!!" We get a lot of compliments on how great the water tastes (or doesn't taste….?!) Thanks again :-)

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Company Response

Thanks, Laura. We really use the cable and gas companies as an example of how not to run the installation/service department. No one wants to sit around wondering if the technician is coming or not. Thanks for the kudos and your business!

Julie in Keswick
Julie in Keswick
2 reviews KESWICK, ON
10/10

Reverse Osmosis Water Filter Install

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My parents had Watermart install their water system and were very happy, so I called them to install one for my family. Watermart has absolutely nothing to improve on! Ron was wonderful & a pleasure to have in my home. He was great with my 2 little kids, polite, clean, knowledgeable and efficient. I have never had such a positive experience with a tradesman in my home. Thank you!

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Company Response

Thank you for the great feedback, Julie. I agree that Ron is a great guy (he's been with us for 9 years and we get nothing but great feedback). I'm glad you're happy with the system and I hope you'll call us any time you come up with water related questions. Thanks once again.

Marie in Stouffville
Marie in Stouffville
1 review STOUFFVILLE, ON
10/10

Office drinking water system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave was very knowledgeable about the product and what would work best for our number of employees. The Merlin system supplies the quantity of water we need, fit our budget and fit in the space under our sink.

Service was excellent from our first contact with Linda over the phone, getting Dave's recommendation and having Ron drop in to our office to look at the space we had to work with, to the installation.

1 of 1 people found this review helpful.
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Company Response

Hi Marie. I'm glad your system continues to work well for your office. Please let us know anytime if you have questions. And thanks for the great feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Don Mills, Mississauga, King City, Brampton, Bolton, Alliston, Uxbridge

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Water Specialist, Certified Installers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.