Last week I contacted Bruce at Imperial who gave me a quote from photos I sent to supply and install a new 96% efficient Goodman furnace to replace my 11 year old 80% frigidaire. Bruce was very helpful and answered all my questions in a straightforward manner.
He and Travis the sales manager came back very quickly with a very competitive quote on Saturday. It was not the cheapest quote but it was close and the company I trusted more. They had Amir and his collegue here around 9:30 Thursday to do the install. They had to do some tight fitting due to the size difference but worked it all out, did a neat installation, cleaned up completely and checked the operation and compatibility in all modes with my existing setback thermostat.
They are members of the right industry organizations and have a clean BBB record. Bruce even handled a last minute change by me fairly and cheerfully.
I recommend their services and would use them again.
- Company Response
Thank you for your review. We appreciate your positive feedback.