I can not recommend Innotech highly enough. We dealt with JJ at the Burnaby showroom. He was professional, friendly, knowledgable, and SO helpful! We had so many questions and different scenarios to run by him, and he was endlessly helpful and lovely. The product feels so more solid and high quality than so many of the other comparably priced options out there. We feel we got a great deal, and absolutely LOVE our windows and French door. JJ helped us problem solve various aspects of our job, which was exactly on budget and time. Top marks Innotech, and THANK YOU JJ!!!