Kings Stones & Granite Company

Countertops
Calgary AB T2Y 3M9
Write a Review
Write a Review
HomeStars
Countertops
Kings Stones & Granite Company
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

53%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Kings Stones & Granite Company

Average customer rating:
6.1 10 (11 reviews)

Sort by

Private User
Private User
Private User reviews Calgary, AB
0/10

Kitchen

So disappointed with this company. Their product is beautiful and reasonably priced, but their workmanship, communication and customer service was terrible. It was a battle for months after they did not properly inform us of a huge seam in the countertop, refused to acknowledge their installers destroyed once of our cabinets, then accused us of falsifying the invoice to have it repaired. We had so many arguments in person, over text, over email and on the phone, where no one knew what they were doing. Would NEVER recommend this company.

Was this review helpful?
Y in Calgary
Y in Calgary
1 review Calgary, AB
10/10

Kitchen and Vanity

I am really happy and satisfied with the working from King's stones. I renewed my whole kitchen and first floor vanity together even the cabinet in vanity by $3400, it's so exciting. The color of the counter top is so nice and the seam is not clear to see. I really like the cabinet they offered, the color is pretty and the quality is better then from Ikea. I am enjoying the new staffs and wanna say thank you to all you guys in king's stones.

1 of 1 people found this review helpful.
Was this review helpful?
M from Calgary
M from Calgary
1 review Calgary, AB
0/10

Kitchen

I would never recommand King Stone to anyone, due to many different reasons.The first reason is that they charged me overprice. The Granite that was chosen is only around $5000 in total, this includes installation fees, etc. However Ken, the owner (at least thats what he told me) charged me a total of $10 000, despite the invoice and estimation said $5000. The second reason, they did a very crude job. My kitchen cabinet and walls have severe scratch and dent marks from their installation. They also made a mess, and I had to call them multiple times to fix something, that they did not install properly. The third reason I would not use their company is the employees' attitude. The employees including Ken, have very terrible attitue towards me, when all it did was point out something that they did not like. Literally I all did was point out things like when they damaged the cabinets. The fourth reason, they do not respect their customers at all. I had to call them multiple times just to get one of the mess they made fixed, they don't return your call either. They also makes decisions without my constent, an example would be that Ken told one thing, only for the employees that come the next day to do something completely that you did not agree to. When asked they said Ken said so, I called Ken only to find out that he made a new and different decision than yesterday. Such as trying to dismantle my oven (due it it not fitting into the cabinetry properly) and almost causing a fire hazard, it was a good thing I was there to stop them from doing that. Despite the fact that the day before Ken said to move other things then install the oven. When I phoned Ken to ask him if he did tell the employee to dismantle the oven, he said "Yes, Don't you Trust me I'm a professional". He was the one who measured the oven in the first place. The fifth reason: they said they had full coverage warrenty for one year, yet when I phoned them to get one of their mistakes fixed, half the time they did not want to do it, and tried to make up excuses.

Overall I found their service to be extremely terrible, and their granite over price. Their service was not only terrible but extremely confusing as they keep on changing things at the last second without informing customers at all.

3 of 5 people found this review helpful.
Was this review helpful?
ben calgary from Calgary
ben calgary from Calgary
1 review Calgary, AB
10/10

kitchen countertop

I had to replace my counter tops that were falling apart. The owner gave me a great deal and did a great job. I will be calling them when I have my bathroom renovated!

3 of 3 people found this review helpful.
Was this review helpful?
CC from YYC
CC from YYC
3 reviews Toronto, ON

First Review

8/10

Granite for Countertops and Bathroom

Ken is the owner of King's Stone. He brought us to a granite warehouse that had a large variety of granite available to choose from. He was very patience with us and gave suggestions on how to match with our cabinets. He went through the details of costs with care. He gave us plenty of choices. during the installation, he came by to measure and was very accurate in his measurements. His staff came by to install it and was very professional and cleaned up after themselves.

3 of 3 people found this review helpful.
Was this review helpful?
dave from Edmonton
dave from Edmonton
1 review Edmonton, AB
10/10

granite counter top

Allison in sales was great, always there to assist and very knowledgeable.

The prep man, Joe Rouleau was excellent and came in right on estimate. By using Joe we were able to save significantly as he was able to do plumbing, electrical and back splash

3 of 3 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Calgary?