We used Sky High Tree Service to prune our trees in our backyard.
The team was very kind, professional, and prompt in responses. They were easy to get a hold of and quick to get us a quote.
They pruned three trees for us (two ash and one apple tree). They did a good job on two of the trees, but we were disappointed with the third tree. We came home to find that all the branches up to 15 feet on the tree were removed.
There was some miscommunication about what was to be done with this third tree and we were sad to see so many of the lower branches removed. We would have liked to be consulted with before so much of the lower tree branches were removed, which was not discussed when they came out to provide a quote.
We did discuss our issue afterward with Wes and he did explain why he pruned as much as he did. Ultimately, while the removed tree branches will sprout new branches, we have to wait a few years to get the lower branches back.
- Company Response
Thank you for taking time to write a Review …
We are pleased that we have been able to provide you with prompt, friendly, professional service and of course happy that 2 of the 3 trees turned out the way you were hoping.
As for the 3rd tree we did the best of our ability with what Mother Nature had left us after the September Snow Storm of 2014 ….In regards to the lower (branches) being removed, those we only suckers that grew because the tree was stressed (from that storm) due to it's original broken branches!
We treat all trees like they were our own!