Waterwork Company

I am very unhappy with the services of water work company. They were extremely courteous and returned my call the first time around, and once they had my business and received my money, they no longer return phone calls or show up to apptments. My ro system and water softener does not work properly, and i was told by Stephen and Peter that they would come back to replace the system, and after 3 different apptments that they failed to show up for with no prior notice (except one with notice only a mere 30 minutes prior), I am now beginning to think that this company is very unprofessional. I had owned the units for a week before calling to complain.