Four Seasons Air Control

I'm very happy with Four Seasons Air Control services! They installed a heat pump for us, and their customer service and attention to detail is amazing, they ensured I received all available rebates. The team was professional, and my home is now comfortably heated with energy-efficient technology. Highly recommend their services! Thank you

Great customer service, efficient pricing, and knowledgeable technicians.
Hired Four Seasons for hvac installations and the process was smooth and easy, thank you

We went to turn on our furnace in early December and it would not turn on. We tried the breakers, shutting it on and off, new batteries in the thermostat and nothing worked. We got Ray (the Head Technician) number from a friend and called him. He picked up and even did a facetime session with me in front of the furnace to see if it was something that he could guide me through to avoid the service cost. Once he realized what needed to be done he told me he would be here in an hour and was at my house 45 mins later. He had it all cleaned up and working in 45 mins and stuck to his original cost of $100 service visit. He even took the time to show me how to maintain my HVAC unit and clean it as I have never had one before now. I will be setting annual checkup appointments with Ray from now on. Ray, from Four Seasons Air Control, we will are greatful for your professionalism and great assistance to ensure that we were not left cold at the start of Dec 2019. I would recommend Ray to anyone and will be contacting him in the spring on 2020 to get a whole home humidifier installed as well.
Just waiting for Ray to send me some prices for new HEPA air filters as he said he knew a place where I could get them cheaper than Amazon.

Excellent customer service, efficiently installed, and kind! Everything is working perfectly and looks amazing. All of my questions and concerns were answered promptly. Thanks Kaveh!! Would definitely recommend them, they made me feel taken care of!

I'm posting a follow up review to my roasting of Four seasons last year. I've had to continue to work with them since they are responsible for the warranty on the furnace they originally installed. They have shown genuine interest to attempt to rectify the bad sentiment. Enough so, that I gave them the contract to extent the heating into my new reno. They quoted a fair price and did a really good job of it. The downfall is still communication, but they are working on improving that.

I purchased a new Lennox Furnace and Air Conditioning Unit. The installation was done well and on time. The workers were polite and professional. We are very happy with our furnace, it is very quiet. Our thermostat is cool and easy to use.

Just terrible customer service. They installed my new furnace OK. I have routinely serviced with them, but their attitude is so rude, and they have just left me stranded for 48 hours without heat. DONT USE THEM! This is unacceptable customer service.

Ryan & Kaval were the techs. Job was done professionally and clean. No complaints! Very pleased! Mess was cleaned up and very pleasant to talk too answered all my questions.

Four Seasons Air Control, really left me and my partner with something to be desired. I thought long and hard about writing this review, it's not all bad, but not all good.

We recently purchased our first home which has an older compact high velocity furnace, and we wanted to have it serviced/assessed. Had one other company come out who took one look and said they weren't licensed to work on such a unit. The we met Four Seasons representative Illidio at the Home Show back in March. Illidio spent a long time speaking to us, listening to our needs, and assured us that Four Seasons Air Control could definitely help. Between that time, and the time we scheduled the technician to come out, we noticed our gas fireplace was having some trouble staying lit. I was clear about both issues when I called their office to schedule the appointment. The woman at the office was friendly and helpful and assured me this would be no problem, and the technician would arrive between 10-12 on the day of our appointment, so I made arrangements with work to work from home in the morning and come in in the afternoon.

On the day of the appointment, I received a call at 12:30 (just as I was about to give up on them) saying the technician was on his way and would be about half an hour - which turned out to be an hour. 1:30 the technician arrives, takes one look at our furnace and says that he can't do anything with that unit. So I politely pressed on and explained we spoke to Illidio at the Home Show for a long time and he assured us Four Seasons could do a furnace tune up and inspection for us, and the fan (I think), is making a loud unnatural ticking noise sometimes when it comes on (of course, I could not get it to do it while he was there). He just insisted it was "maintenance free unit" whatever that means, and that there is nothing to work on.

So we move on to the fireplace, I told him it turns on fine but after a few minutes the whole thing, including the pilot light shuts off, and we have a hard time getting it to relight. I turned the fireplace on to show him what it was doing but he immediately warned me I would make things too hot for him to work on, it just needed a new part. Okay so I left him to it, an hour or so later he's replaced the thermophile, pulled out an old melted flashlight somebody must have forgotten inside the fireplace (ugh!), re-painted/re-sealed the interior walls, cleaned the glass it looks great. Low and behold when he turned it back on to show me it was fixed, the whole thing shut itself off just like it was doing before. So he asked me "You say the fireplace is turning itself on and off?" I said no, it is only turning itself off, just like what it did to you there... He points to a piece of paper he has (probably from the office, I'm assuming) and says "this says it's turning both ON and off", to which I said I'm not sure where that paper came from, but as I said, and tried to you show you, everything just turns off after a couple of minutes. He goes back in to the fireplace, checks some other things, makes some phone calls, replaces another part, and another hour or so later we are up and running.

I was frustrated that 1) they showed up almost 90 minutes late; and 2) could not perform work on the furnace that I was assured could be done by Illidio at the Home Show; and 3) that my explanation and demonstration of the problem with the fireplace was dismissed by the technician because he had a piece of paper from the office, which caused him to spend double the amount of time, fixing a relatively minor problem.

Guess we'll just have to keep shopping around for somebody who's qualified to service compact high velocity furnaces, used in small spaces like condos and town-homes....

Be careful if you go with these guys. With an appointment between 10-noon, I thought it would be safe to arrange with work (who are quite strict), to work from home in the morning, and come in to the office by mid-afternoon.

I am happy our gas fireplace got a thorough cleaning and is now working properly.

Four Seasons Air Contol did an excellent installation running the gas lines through the bulkhead and not cause any disruption to my finished basement. Arrived on time and completed work entirely to my satisfaction.