CREATURE COMFORTS HVAC INC.

Heating & Air Conditioning
1235 Fairview Street, Suite 145 Burlington ON L7S 2K9
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HomeStars  >  Heating & Air Conditioning in Burlington  >  CREATURE COMFORTS HVAC INC.
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91%

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Reviews by rating (past 12 months)

Reviews for CREATURE COMFORTS HVAC INC.

Average customer rating:
10 10 (12 reviews)

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RickyD986 in Mississauga
RickyD986 in Mississauga
2 reviews Mississauga, ON
10/10

Red-tagged Furnace

Long story short, late on Dec 21, furnace red-tagged after Enbridge replaced gas line to meter. On attempted relight of furnace pilot they found leak at main valve. Called local HVAC who came in next day (Dec 22) with replacement valve. During diagnostics, the heat exchanger too rusty. Knew we were on borrowed time as furnace 35+ years old. Spoke to their sales, couldn't replace furnace until Dec 27 - 6 days without heat!!
My son had said "Try Creature Comforts".
Grant from Creature Comforts showed up that afternoon with options and quote; plus he also brought and loaned us 5 electric heaters to tide us over until new furnace installed. He picked up a furnace that fit our needs that afternoon and showed up with his brother and one other technician the following morning (Dec 23). Install was done in less than 4 hours.
Top rate service and install. All cables, piping and ducts neat and tidy, furnace room looks cleaner than it was before they arrived!!
Highly, highly recommended, and looking forward to saving energy with a new high efficiency Lennox furnace (our old furnace, that lasted over 35 years, was also a Lennox).

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John in Burlington
John in Burlington
0 reviews Burlington, ON
10/10

Installation of new furnace and HVAC

Grant and company are amazing! Called and Grant was on-site to provide an estimate in short order. His knowledge and expertise allowed us to zero in on the right furnace and AC unit quickly. He explained and helped us with the applications for various rebates and discounts. Jan and Chris arrived to complete the installation. They finished ahead of schedule and did an impeccable job ...neat, tidy, professional. There were NO shortcuts. They showed how to program the thermostat and made sure we were 100% satisfied before the left. Highly recommend! J&N

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Hilda in Hamilton
Hilda in Hamilton
0 reviews Hamilton, ON
10/10

Furnace

My air conditioning stopped working and I had heard a very loud bang, so figured it was my furnace.
I called Grant at Creature Comforts HVAC Inc. and he came the next day to check everything out.
He is very tall and had to go into my 4ft. crawl space. He was okay with that and I appreciated that. Not all Furnace companies will go into a crawl space.
He checked everything out and discovered my grandchildren ( who were playing in the crawl space the day before ) had turned the switch off.
He did not charge me for anything...even though it took about 1/2 hour to figure this all out. And he also checked my filter.
I would recommend this company to anyone. They are good, honest and reasonable with their services.
This is the second time I have used them and they will be my go to company for anything furnace, air conditioning, and fireplace related from now on.
Thanks Grant for an excellent job!!!
Hilda

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SeaCam in Burlington
SeaCam in Burlington
0 reviews Burlington, ON
10/10

Dead Air Conditioner

Grant returned my call within 90 minutes, after discussing the problem he diagnosed the problem as likely in the compressor start circuits. Sure enough when he took the service panel off, the start capacitor was shorted out - the cause a dead mouse across the terminals (he missed that in his phone diagnosis). Once he replaced the capacitor our air conditioner was up and running again. COOL!

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Chris from Etobicoke
Chris from Etobicoke
0 reviews Burlington, ON
10/10

Humidifier

Top notch! Second experience using them and they exceeded my expectations. Excellent workmanship, clean, fair pricing. I highly recommend using Creature Comforts. Dale and Mike's attention to detail and knowledge of their business is impressive. They completed the work on time for exactly what they quoted. They did not charge for a few other improvements they made. These improvement were required by code and other contractors ignored them. They brought them to my attention and corrected them. Excellent!!

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Karin from Hamilton
Karin from Hamilton
0 reviews Hamilton, ON
10/10

Furnace repair/maintenance

CREATURE COMFORTS HVAC INC.
289-983-1383
1235 Fairview Street, Suite 145
Burlington
ON
L7S 2K9
CANADA

My furnace was not staying on and I found Creature Comforts through Home Stars. The service was excellent and I will definitely be calling again if I have any other issues. I would highly recommend this company. Very satisfied.

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JP from Hamilton
JP from Hamilton
0 reviews Hamilton, ON
10/10

Furnace Repair

Creature Comforts was one of the best home repair experiences I've ever had. Grant called to make the appointment, was on time and confirmed before he arrived. Found out what was wrong with my furnace quickly, but thoroughly checked everything else that might be wrong. He fixed not just the issue but a few other things which could case problems in the future. And overall an amazingly nice person. I will use this company again for any heating or air conditioning services I need in the future for sure!

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Robin from Burlington
Robin from Burlington
1 review Burlington, ON
10/10

Installation of Furnace and Air Conditioner

We wouldn't hesitate to use Grant and Dale again. They are now our go-to HVAC guys. It was the most professional, efficient and just plain nicest installation/work on the house we have ever had done. We couldn't be happier with our new system and have no doubt that if we should have any issues - they will be right there to help us figure things out.

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Sara in Burlington
Sara in Burlington
4 reviews BURLINGTON, ON
10/10

Repair of Furnance

During a home inspection there was a concern about a cracked pipe leading to our furnace. I had to have the piping fixed by 4pm the next day (it was 7pm the night before) in order for the sale to stay valid and conditions met. Grant took my call and was there the next morning to fix the pipe and the house sold! I can't thank Grant enough for his extremely fast and friendly service.

1 of 1 people found this review helpful.
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Glenn from Burlington
Glenn from Burlington
1 review Burlington, ON
10/10

New Furnace and Air Conditioning System

The service we received from this company was simply amazing. My wife Nicole was thrilled when they covered all the floors and used their fancy boot covers. The new Air Conditioner has been so cool you could hang meat. Definitely consider these guys if looking.

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More about CREATURE COMFORTS HVAC INC.

CREATURE COMFORTS HVAC INC. is a local family business operating in Burlington and area for the past four years. The fully licensed Gray brothers have years of experience in the heating and cooling industry. In their quest to be #1 in the industry, they take the time show each client ...
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