Never again! Failed to admit to their own mistake, they did not cut the countertop to specs, and once paid they refused to fix it! This only to add to all the other errors, like leaving the overhang unfinished underneath, failing to install the kitchen sink properly (we had a flooding a few weeks after their contractors left)...I don't know why all the stellar reviews...pm me if you need more details
- Approximate cost of services:
- $6,500.00
- Company Response
Unfortunately we dont even know if this is a real client. We dont have any unresolved issues or complains. This must be a mistake. We have never had any reports of flooding or overhangs being unfinished. We follow up on every single installation. If there are any problems at all, please call us at 905-276-5554 or email info@rockstella.ca and everything will be fixed. We value our reputation so we wouldn't let serious issues like that go, the accusation is too serious and strong to be left unresolved.
We are hoping that this reviewer can be contacted by Homestars team and investigated but we understand it may be impossible to verify.