I had my whole house (interior) painted by this company. Overall, a satisfactory job with very professional staff! My project was completed a couple of days late because the work order provided to the team didn't match what I had agreed to in the quote process (they had not been told to paint the basement, although this was on my invoice). The company seems to be big and quite automated, and it was at first hard to actually talk to a human being to get a proper quote. There were a lot of automated emails, and a lot of phone tag — getting missed calls, then calling back only to get to a generic number that no one was answering. Once I did get the job confirmed, it was pretty smooth sailing, and Alejandro who managed the team that painted my house was fantastic - professional, communicative, and friendly. He checked in with me once the work was complete to ensure I was satisfied. When I pointed out that the basement hadn't been painted according to the quote I'd agreed on with Brian the owner, he personally went back to complete this and make small touch ups. Overall, this company isn't the cheapest option, but I was able to trust that they would do a high quality job which was a big stress reliever in a longer renovation project.
- Company Response
We really appreciate you taking the time to share your rating with us. We're also happy that we were able to help you resolve the issues. We'll be sure to relay your message to Alejandro. We look forward to seeing you again soon.