Kitchen Pro

Kitchen Planning & Renovation
Unit 5&6, 23 West Baver Creek Road Richmond Hill ON L4B 1K4
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

85%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Kitchen Pro

Average customer rating:
8.8 10 (18 reviews)

Sort by

Mary
Mary
3 reviews Richmond Hill, ON
10/10

Full kitchen reno

Our designer:
“Rotem - of - Ace of Space”
highly recommended kitchen pro for our renovation. We met Douglas and Jonathan at kitchen Pro Vaughan along with their team, they were a pleasure to deal with. From the beginning of our project, to the end and after that, they took ever measure to satisfy our every need, not to mention the beautiful Cabintery they customized for our kitchen space, truly inspirational. It’s been over four months since the install of our cabinets and we love them. Functional and spacious, easy to clean and beautiful. Many thanks to Douglas, Jonathan and the rest of the team at kitchen Pro.

Was this review helpful?
Mina from Richmond Hill
Mina from Richmond Hill
3 reviews Richmond Hill, ON
10/10

Kitchen

After 3 years of completion of my kitchen by the Kitchen Pro still looks perfect. Design is great and we enjoy working and eating in there. Everyone liked it and I will recommend them to all everyone who is looking for the quality custom designed products. I have to thank Andy and his team for their amazing work. Wish them great success.

Approximate cost of services:
$21,000.00
Was this review helpful? Yes No
Lucille Sangalli  in Toronto
Lucille Sangalli in Toronto
1 review Toronto, ON
9/10

Kitchen

Our kitchen was 25+ years old, it was in need of a kitchen renovation. It took some time searching for the right company, but we decided to go with Kitchen Pro (Vaughan location). Norissa was our kitchen designer, she understood what we wanted/imagined. After having a few meetings with her we felt like we had the right connection with her along with Douglas and Johnathan. All 3 of them made this massive renovation a lot easier. They had the kitchen installed on the set date, and made sure everything was properly installed. The only piece of criticism that I would give to Kitchen Pro would be the communication/language barrier with the installers. Over all I would recommend this company with any friends/family who is looking to get their kitchen renovated.

Was this review helpful?
Adamson's in Thornhill
Adamson's in Thornhill
12 reviews York Regional Municipality, ON
10/10

Kitchen, Pantry, Fireplace Cabinets, Laundry and Master Wardrobe

After much planning I decided to go with Kitchen Pro (Vaughan location) after being referred by someone who had an amazing experience. The cabinet company that I worked with in the past had let me down on pricing so I decided to give Kitchen Pro a try. I was weary due to the price being so competitive but the cabinets are stunning. Not only was the measure/design/approve process as easy as possible, they rushed our project on request and actually had it done within about a months' time. Incredible for anyone who has ever undertaken major/kitchen renos before. The installers were some of the nicest/professional people I have had the pleasure to work with and the end product is perfect and exactly how I envisioned. Douglas, Jonathan and Narissa are a wonderful team, they're doping everything right.

Was this review helpful?
Viola Xie in Thornhill
Viola Xie in Thornhill
1 review Markham, ON
10/10

Kitchen Cabinets

We had been looking to get our kitchen renovated for quite a while, and have searched for many companies to work with. We decided to go with Kitchen Pro, and we are very glad we did. They did a stunning job and we are very happy with our new kitchen. They made great suggestions and used high quality material. The price was good and reasonable. We had a great experience with great services, and have received many compliments from our friends. We would definitely recommend this company to anyone who is looking to renovate their kitchen.

Was this review helpful?
A M  in Burlington
A M in Burlington
2 reviews Richmond Hill, ON
10/10

Kitchen reno

Our kitchen was 12 yeas old and we needed a new look with an island .. loved the designs kitchen pro had, they also have a cool 3 planner which makes your design come to life. The installation was on time and without any hassle , the crew was polite and efficient. we had moved a few walls and wanted a bulit in fridge, Andy personally took charge of that and the result is stunning . Carries handles the coordination, very professional and pleasant. I had a few issues with trim not secure and a squeaky drawer ,Andy and Carrie were prompt and have arranged to have that fixed. I have recommended this company to two other families. Thanks guys we absoutlely love our new kitchen ...

Approximate cost of services:
$21,000.00
Was this review helpful? Yes No
Company Response

Thank-you so much for the wonderful feed back. We are really happy that you are enjoying your new kitchen and we are happy that we were involved in making your stunning kitchen.

Private User
Private User
1 review Richmond Hill, ON
1/10

Kitchen renovation

We had all our kitchen cabinets done and installed on Nov 6th & 7th 2015 by Kitchen Pro and the workmanship is very poor! Then they forgot the cutlery dividers and they delivered after 2 weeks. I must say that I'm not impressed with the work and I regret to have dealt with this company. After I had sent 7 e-mails to the company to follow up and have their team to come to fix their unprofessional work. Date sent: Nov 30th, I sent an e-mail to Andy to let them know that I was going to send them pictures of what needs to be fixed or redone! Dec 2th with pictures, Dec 4th, I received an e-mail saying to me to go over to the company to pick screw cover (stickers) for the holes. Seriously? stickers to cover their poor work? I sent e-mail saying that the stickers can't cover errors done by your team. Dec 16th, Dec 18th all of 2015, Jan 26th 2016, Jan 28th and on Feb 16th 2016 after I had sent them e-mails following up, I got a reply from them. Pls read this "Feb 17, 2016 at 3:30 PM, Kitchen Pro <[email protected]> wrote:
Hi xx,
We have already received the after service request email. Sorry about all the inconveniences, we will arrange another solution for your case soon. If you have any other questions, feel free to contact us any time. ."
This is unprofessional people after 3 months they did not have a decency to reply any e-mails except Dec 4th to pick up stickers. That was a joke!! Then they sent a team member to fix drawers holes because the handles were drilled at the worng place and you can't expect filler and Tipp-ex to cover the cracks from poor touch up work. Some of cabinets doors were not levelled well from the initial installation. beginning! I'm not sure some reviewers posted pictures and if they are really looking for quality of work or they didn't see!! For the look can get from Ikea!! some of the pictures are history old and I didn't know until this happened to me. I have attached all some of the pictures and what I did go through from this company. I have highlighted them in read for viewers to see.

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Hi there,

Thank you for the feedback.
At kitchen pro we stand behind our work and craftsmanship and we are sorry to hear that you have had a bad experience.
Our rep will be in touch to get this resolved in a timely manner.

Meg from Mississauga
Meg from Mississauga
2 reviews Mississauga, ON
10/10

Large luxurious mudroom/laundry room

We used Kitchen Pro to design and build our mudroom/laundry room and recycling drawer. The cabinets did take longer to receive then promised, however, it was worth the wait as they are of great quality, excellent craftsmanship and reasonably priced. Andy was patient and accommodating with our design concept. The room looks amazing! Thank you very much!

1 of 2 people found this review helpful.
Was this review helpful?
Company Response

Thank you very much Martin and Megan! The room looks absolutely gorgeous! After looking at the pictures we were just like "WOW"! You guys gave us a great concept to begin with. We are so glad that you are happy with the cabinets! We are always here if you want anything else custom made for your home in the future:)

Ken from Richmond Hill
Ken from Richmond Hill
1 review Richmond Hill, ON
10/10

Kitchen

A very nice experience. The owner Andy is very much hands-on. We went thru the designs, mockups on computer to have true views and feels. During implementation something unexpected occurred but no problem, they resolved it, and it turned out to be actually even better than the original design. Very happy with the result that looks really posh. All the guests are very much impressed. 10 points!

Approximate cost of services:
$25,000.00
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Kitchen Pro

==Vaughan Showroom Grand Opening==
9100 Jane St, Unit29,30, Vaughan.
Call 905-532-9986 for our grand opening promotions!!

Products: Custom Cabinets for Kitchens, Wall Units, Bars, Vanities and Offices.
Kitchen Pro will ensure you receive the kitchen of your dreams with our large variety of door styles, finishes, interior selections and materials. And our rigorous standards and top quality materials will ensure your beautiful cabinets last for years.

CATEGORIES
Kitchen Planning & Renovation
PRODUCTS
Kitchen, Bar, Vanity, TV/Wall Unit
SERVICES
Manufacturing, Delivery and Installation.
STYLES
Traditional, Transitional, Modern
WEBSITE
http://www.kitchenprocabinets.ca
PAYMENT METHOD
Cash, Debit, Cheque
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Years limited warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.