Waterloo Appliance Service

Appliance Repair
90 Frobisher dr. Unit#4 Waterloo ON N2V 2A1
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Appliance Repair
Waterloo Appliance Service
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91%

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Reviews by rating (past 12 months)

Reviews for Waterloo Appliance Service

Average customer rating:
9.6 10 (86 reviews)

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yelia
yelia
0 reviews Puslinch, ON
10/10

Honest help for a DIY oven fix

My partner and I moved into a place that needed a lot of repairs, one of them being the oven. We found a replacement element, but realized the terminal disconnects were fried. Unfortunately we couldn't seem to find them in packages smaller than 1000. Andrew answered my questions about what terminal disconnects were suitable to use and provided some to me free of charge, which was super helpful. He also took a look at some photos of a freezer door that we couldn't get to close properly, and offered some suggestions before we made a decision to have a tech come out to visit. We ended up putting the old freezer into storage and replacing it with something smaller and more efficient (we don't need a stand-up freezer for two people), but if we need anything fixed in the future we'll definitely be giving them a call. Honest, prompt service, through and through.

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Larry in Kitchener
Larry in Kitchener
0 reviews Waterloo, ON
0/10

Didn't repair my dishwasher, but will charge more to check it again

I called them because my Maytag dishwasher was only running a 30 minute cycle.
They claimed a bad turbidity sensor. Replaced it. Two visits and $360 later it still runs a 30 minute cycle.
I called them and spoke to the owner and they will happily send someone out at full charge to diagnose the problem. Again. The one they told me was fixed. They didn't care at all.
Avoid this company at all costs. I learned my $360 lesson.

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Marion from Kitchener
Marion from Kitchener
2 reviews Kitchener, ON
6/10

Depends Who You Get?

The repair man was a few hours late for the appointment, but the receptionist was helpful. After waiting two weeks for the repair of my washer--meaning I had to wring out heavy cotton towels and rinse them by hand--the machine was fixed but left sitting on three feet, so it rocked violently during the spin cycle. I later found out it would've taken seconds for the repair guy to have adjusted the foot, which was easily accessed at the front of the machine.

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KathG
KathG
1 review Kitchener, ON
10/10

Great Service

Andy was great.. Just a quick phone call and he diagnosed the problem with my fridge. Assured me with the right parts I could repair it myself... and I DID! Thank you so much for teaching me something new and keeping the cost reasonable. It saved me a few hundred dollars another company was going to charge me for a $24 fix.

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Private User
Private User
Private User reviews Kitchener, ON
0/10

Not Reccomended

After inspecting our oven they were to order the part and two months later we still did not get the part to fix the oven, and they could not give us a definite time as to when the part would arrive. So we cancelled, it still cost us 114.00. Definitely will not recommend this company.

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sling60 in Kitchener
sling60 in Kitchener
1 review Kitchener, ON
10/10

nice honest company and guys that do what they say

Always reliable with service given, and times stated and gone the extra mile with a warranty issue. Even when other appliance technicians write you off, they will do their best to help you find a solution.
Andrew was particularly helpful.

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Attila Mosonyi in Waterloo
Attila Mosonyi in Waterloo
1 review Waterloo, ON
10/10

Gas range and dishwasher repair

Our gas stove oven's burner "burnt out", we called Waterloo Appliance Service and a technician (Jim) came out next day and did a good job, fixed it in no time.
He also checked the dishwasher and suggested a workaround the problem, because the actual dishwasher is 20 years old.
Jim was pleasant, courteous and professional, we thank you for your work!

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Benni in Etobicoke
Benni in Etobicoke
1 review Waterloo, ON
10/10

Trust Waterloo Appliance Service

It is rare to find people that you can trust for appliance parts and repairs, it seems that there are few left today and the ones that are out might just take advantage of the consumer, appliances are expensive investments and usually worthy of service and parts with the right technician.
The staff at Waterloo Appliance Service are Topguns at getting things right.
Benni

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lori in Waterloo
lori in Waterloo
1 review Waterloo, ON
10/10

Washing machine repair

I would like to thank Jason for being so awesome. He was friendly and polite and totally worked around my schedule. When he came back with the ordered part, it was obvious he was very knowledgeable about fixing these front loader washing machines. He was fast, efficient and trustworthy.
Thank you Jason!

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Annavanbomb in Waterloo
Annavanbomb in Waterloo
1 review Waterloo, ON
10/10

Service, Waterloo Appliance

Jason was amazing. Our problem was just a clog in the drain, which he figured out just by listening to the dishwasher, Jason took the time to tell us ways to prevent the problem from happening again and even went over all of our other appliances with us and gave us tips and pointers on how to avoid problems in the future. He was friendly (And funny!) And very professional. I would highly recommend this company and their services to any one of my friend and family, and might give an additional tip to ask for Jason personally! 10/10, will use this service again !

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More about Waterloo Appliance Service

We are the Regional repair specialist for most top brand name appliances serving Kitchener-Waterloo, Guelph and Cambridge surrounding area. With 5 factory trained techs ready to get your appliance back up and running promptly and professionally. With a walk up parts counter for the do-it yourself person or schedule our ...
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