No complains about the service but the price came in significantly higher as presented over the phone. The technician didn't bother to present an estimate and just proceeded with the service and presented us with the invoice. Well, lesson learned. Next time I wont just rely on what I am told but will grill the onsite person. Too bad one has to do that.
UPDATE
Company cares about getting the job done right and followed up.
- Approximate cost of services:
- $200.00
- Company Response
Dear customer,
We are sorry for the bad experience you had with us.
We appreciate your review and the time you took to write it, that gives us the chance to look into what went wrong and fix it for the future.
We have nothing but happy customers and we would like the chance to make you one of them.
Your satisfaction worth a lot more to us than the extra buck, please give us the chance to make it right by you.
We can not find you in our system, please contact our office and ask either for me or for Dave (office manager) i'm sure we will be able to fix the issue to your satisfaction.
Thank youRonnie